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Operations

In-depth analysis, interviews and news about innovative business operations from the authority on the reinvention of the retail industry.

How clinical research is being used as a growth engine

September 07, 2026

Featured

People Who Shaped Retail

Jason Buechel, the man who’s tasked with energizing Amazon’s grocery business

December 12, 2025

Jason Buechel, a longtime Whole Foods leader with roots in food and technology, is now tasked with unifying Amazon’s sprawling grocery business and solving the company’s decades-long struggle to gain traction in the category.

People Who Shaped Retail

How Mandy Fields steered E.l.f. Beauty through tariffs and a high-stakes Rhode acquisition in 2025

December 10, 2025

Having spent seven years at E.l.f. Beauty, CFO Mandy Fields breaks down the day-to-day challenges and opportunities of growing a beauty brand.

People Who Shaped Retail

Barnes & Noble CEO James Daunt has mastered the art of the bookstore turnaround

December 08, 2025

Over the past six years, James Daunt has operationally flipped the U.S.'s largest bookstore chain upside down. Now in growth mode, the once-struggling retailer is a prime example of how to save one.

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Why fragrance is the new key to commanding a premium price tag

September 05, 2026

Lululemon’s identity crisis continues, with comp sales down 9%, as it prepares to welcome new CEO

September 03, 2026

Sponsored

AI is changing retail commerce integrations, but it isn’t vibe coding

September 03, 2026

Member Exclusive

Big-Box Briefing: Sam’s Club targets high-retention members with new tire benefit

September 03, 2026

Hangover-prevention supplements are the hottest new wellness trend

September 03, 2026

Member Exclusive

Brands Briefing: Fjällräven is going beyond Kånken backpacks as it builds stores in North America

September 01, 2026

Supply Chain Shakeup

Rising raw material costs are hitting everything from stickers to foil

August 31, 2026

Member Exclusive

Big-Box Briefing: Retailers get direct tariff relief. Their shoppers likely won’t

August 27, 2026

Store of the Future

New brands flock to Target’s post-Ulta beauty section

August 26, 2026

Dick’s Sporting Goods says it’s ‘still early in the Foot Locker turnaround’ as it cites footwear challenges

August 25, 2026

Member Exclusive

Brands Briefing: To grow sales on Amazon, brands are turning to TikTok Shop

August 25, 2026

Creator Playbooks

Why more celebrity-led brands are shutting down

August 25, 2026

Member Exclusive

Brands face death by a ‘thousand cuts’ as supply chain pressures and material costs eat into profit margins

August 25, 2026

Supply Chain Shakeup

Why more companies are investing in same-day shipping

August 24, 2026

The big business of dorm decor with Urban Outfitters

August 22, 2026

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Top Story

Why fragrance is the new key to commanding a premium price tag

This week's Modern Retail Podcast features Diana Melencio of XRC Ventures discussing the growth of fragrance as a premiumization play for CPG brands.

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