Plus

As Katrina Lake steps down, Stitch Fix is preparing for its next phase of growth

On Tuesday, Katrina Lake, announced that she would be stepping down as CEO in August. Replacing her is Elizabeth Spaulding, who joined Stitch Fix as president last January after spending 20-plus years at Bain & Company. Lake's resignation comes as Stitch Fix has been investing in giving customers more ways to buy and select clothes, which hints at what Stitch Fix's next phase of growth under Spaulding might look like.

Latest Stories

  • MAR 31, 2021

    Cheatsheet: How Poshmark and ThredUp are charting growth plans for 2021

    Two resale apps, Poshmark and ThredUp, have gone public within the past three months, and as a publicly-traded companies, now face more pressure to maintain revenue growth, namely expanding into new products and services. But, the biggest challenge standing in the way of these companies' expansion plans, analysts say, is in ensuring that people keep wanting to sell products through their sites.

  • MAR 25, 2021

    Modern Retail Research: 34% of brands will grow their physical retail investments this year

    The pandemic was tough on physical retail. With month after month of physical stores closed and brands shifting much of their attention to the rapidly growing e-commerce business, it seemed inevitable that brands would pull away from their brick-and-mortar investments. Glossy and Modern Retail research shows that, indeed, many brands dropped out of physical retail during the pandemic. However, brands are already planning to reinvest in physical retail as the market opens back up over the next six months.

  • MAR 15, 2021
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    Modern Retail Research: Brands and retailers are once again making investments for the future

    We're now a year out since the pandemic first hit, and brands and retailers are beginning to make more concerted steps to grow their businesses. According to a recent Modern Retail and Glossy survey, 42% of brands are already spending more on advertising than they were during the past year. That is to say, companies are beginning to think about growth rather than survival.

  • MAR 09, 2021

    Modern Retail Research: 49% of brand and retailers upgraded their e-commerce platforms

    Global e-commerce sales grew 27.6% year-over-year, an increase from the 20.2% growth seen in 2019. This isn't surprising -- people were stuck at home during a pandemic and most relied on the internet to buy their essentials. But for brands, this meant they needed to upgrade their digital offerings. And those investments are only going to increase. A recent survey from Modern Retail and Glossy highlights the changes that brands and retailers made over the last year.

  • MAR 08, 2021

    Modern Retail Research: 57% of brands and retailers launched new product categories last year

    Brands and retailers have had to get creative over the last year to survive the harsh reality of the pandemic, like pivoting to e-commerce and direct sales. But one strategy was particularly noteworthy: launching into new categories. According to a survey that Glossy and Modern Retail conducted of 98 brand and retailer employees, 57.3% of respondents said their employer launched new categories over the last year.

  • MAR 04, 2021

    Increasing losses, stiffer competition and apparel woes: ThredUp’s S-1 annotated

    ThredUp is about to go public, but it faces stiff competition. What ThredUp says makes it different from the rest is its back-end business model intended to help retailers facilitate their own resale services. In its S-1 the platform went to great lengths to showcase its ability to diversify revenue by offering these back-end services. Still, ThredUp faces a tough road ahead. Its losses continue to mount and 2020 was not friendly to the apparel industry.

  • MAR 01, 2021

    How Hulu fits into DTC brands’ TV advertising strategies

    As direct-to-consumer brands shift more of their marketing dollars towards television, streaming platforms like Hulu are also starting to take up a greater portion of their time and energy. Last year, lingerie startup ThirdLove did two custom sponsorships with Hulu, tied to two Hulu original series, Little Fires Everywhere and Mrs. America. Based on the success of those campaigns, ThirdLove vp of marketing Rebecca Traverzo said the company plans to pursue more custom sponsorships in the future. Meanwhile, telehealth platform Ro recently incorporated Hulu into its Valentine's Day campaign.

  • FEB 23, 2021

    DTC Briefing: How brands use quizzes as a customer service and data collection tool

    One of the most frequently touted advantages of going direct-to-consumer is the ability to collect more data on customers. And one of the most straightforward ways companies can do that is by getting customers to fill out a quiz. But as executives at brands like ThirdLove and Clare told Modern Retail, there's more to creating a successful quiz than just following a Buzzfeed-like template.

  • FEB 22, 2021

    Housing, sleep and customer service: What Amazon’s investments say about its future

    In the aggregate, onlookers can draw out broad themes for how a company like Amazon sees itself, based on its investment history. And in Amazon’s case, though those signals are murky, they point to a few of the company’s areas of interest -- including an increased focus on fulfillment and delivery, plus growing fascinations with customer service, sleep and smart home devices. Here, we map out a few potential patterns in Amazon’s investments from the past five years.

  • FEB 19, 2021

    Unpacked: Everything retailers need to know about headless commerce

    As e-commerce has grown into a bigger industry, brands now have more ways to build their online stores than ever before. One type of e-commerce architecture that's being talked about more is headless commerce. At its most basic level, headless commerce means that the architecture for the front-end of the website from the back-end, which gives companies more control over how their website looks and runs.

  • FEB 12, 2021

    What’s fueling the new crop of DTC marketplaces

    This week's DTC briefing delves into what's fueling a new crop of new sites that are trying to be both a marketplace and a reviews site for direct-to-consumer brands. At least early on, these sites are better designed to help brands tell their stories, rather than to help customers figure out, for example, which DTC swimsuit brand to buy. And, a Q&A with Win Brands Group co-founder and CEO Kyle Widrick.

  • FEB 09, 2021

    Everything you need to know about Amazon’s fashion ambitions

    In the past two years, Amazon has rolled out a suite of fashion-tech features, all in the hopes of finding new ways to draw in fashion customers. The pace of innovation is furious, with new features popping up nearly every month -- yet while some of those features have already disappeared and might amount to throwing ideas at the wall and seeing what sticks, they have, in the aggregate, grown Amazon's fashion clout. Here's a look at some of Amazon's high-profile fashion launches over the past year and a half.

  • APR 14, 2021
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    How brands are putting personalization at the center of e-commerce

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