As retailers and brands continue to build out both customer-facing and internal functionalities using AI, the conversation has also shifted toward what executives don't want it being used for.
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As retailers and brands continue to build out both customer-facing and internal functionalities using AI, the conversation has also shifted toward what executives don't want it being used for.
Online merchants are encouraged by a new Trump administration effort to crack down on customs fraud after a surge in tariff evasion schemes rattled sellers over the past year.
The U.S. government has received about half as many refund requests for around the $166 billion it recouped in now-illegal tariff duties.
Trashie, which has run a take-back program for textiles since 2024, is now getting into toys. Here's why the company believes toys is a category that's ripe for a new method of recycling.
"Toy Story 5" is proving to be a summer box office smash, which is good news for the brands that have leaned into the franchise IP.
Consumer spending has held up surprisingly well amid rising gas prices and sustained inflation — but that doesn’t mean it’s easy to get shoppers to open their wallets. Modern Retail spoke with some brand execs and agency heads about what results they saw during the first half of the year, and how they are looking to keep consumers engaged over the summer.
Modern Retail Top Workplaces is an annual list of the best brands and retailers to work for. This year’s honorees are setting the standard for workplace excellence, leading with purpose, investing in their people and building cultures that drive both employee success and business growth. Modern Retail’s Top Workplaces: Boll & BranchBoll & Branch is […]
Talent agencies are training creators to think like retailers, helping them set up online storefronts, prepare for major sales events and show brands hard evidence that their audiences spend money.
Levain Bakery is betting on new ice cream items and collaborations to drive sales during its slow summer months.
Miniso plans to open larger stores alongside Walmart, Target and Ulta stores, focusing on those rather than mall stores and highlighting new, owned IP.
Online merchants are encouraged by a new Trump administration effort to crack down on customs fraud after a surge in tariff evasion schemes rattled sellers over the past year.
Thousands of U.S. retail companies are eagerly awaiting tariff refunds from the Trump administration. But not all of them will share that money with their customers — even if shoppers think otherwise.
The tariff refunds process has been smoother for some folks than others, according to conversations Modern Retail had with half a dozen brands and entrepreneurs.
Retailers are beginning to use AI to automate certain parts of the merchandising process, to determine what to order or even make deals on their behalf.
Shopify is rolling out a new set of tools designed to help merchants understand how their products appear across AI shopping platforms.
This Unpacked guide, sponsored by SheerID, explores how loyalty is no longer earned through rewards alone; it’s built through relevance, transparency and sustained commitment to understanding customers over time. Shifts in consumer behavior — specifically the desire for data privacy and instant, personalized recognition — and AI’s acceleration of the buying process are making traditional […]
World Cup tourists are going viral for their posts about visiting Walmart for the first time, or trying food from Buc-ee’s. Brands are starting to catch on, but it’s too early to tell whether this will result in a spike in sales.
Expect more limited-edition red, white and blue packaging on retail shelves this summer, as brands turn out to celebrate America 250. Brand leaders at Xochitl, Goldbelly and more spoke with Modern Retail about why they are turning out for the occasion and what purpose they think America 250-themed products serve.
260 Sample Sale, which holds sample sales for Balmain and Diane von Furstenberg, is seeing increased demand from brands and customers alike.
Average household spending so far during Prime Day is down 16% from the same point last year, data from Numerator shows.
Kearney’s 2026 State of Logistics Report shows that AI is helping streamline operations, even as a fully automated supply chain remains a far-off reality.
As digital advertising becomes more saturated and fragmented, retail media is moving into physical stores — the high-intent environments where most purchases still happen. For retailers, this is an opportunity to create customer-first retail media networks that make stores more engaging, profitable and connected. For brands and agencies, in-store retail media offers stronger visibility and […]
