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Store of the Future

Chatbot Cheatsheet: A guide to the AI assistants from Walmart, L’Oréal, Amazon and more

August 11, 2025

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Store of the Future

This executive could become the next CEO of Target with Brian Cornell expected to retire

August 04, 2025

Store of the Future

Crocs’s new retail concept blends customization, community and a broader product mix

July 31, 2025

How retailers are leaving money on the table by treating CX as a cost center

July 25, 2025

The State of the Mall

How malls like the Houston Galleria and King of Prussia have survived through the decades by fashioning themselves as lifestyle destinations

July 25, 2025

The State of the Mall

The next era of mall brands: Why Fabletics, Princess Polly and Primark are betting on American malls

July 24, 2025

The State of the Mall

The secrets of America’s thriving luxury malls: What’s working to attract high-end brands and high-net-worth shoppers

July 23, 2025

The State of the Mall

The long-delayed promise of a second American Dream megamall near Miami

July 22, 2025

Store of the Future

Why expanding the pharmacy is key to Sam’s Club’s growth strategy

July 22, 2025

The State of the Mall

Not just ‘power shopping’: How Tanger’s outlet malls are evolving beyond the discount model

July 21, 2025

Unpacked

Unpacked: The history of city-owned grocery stores and how public-private partnerships have worked in other markets

July 17, 2025

Store of the Future

H-E-B, Publix take on Kroger with new stores in its hometown and other fast-growing markets

July 14, 2025

Store of the Future

CarMax’s top tech exec shares his keys to reinventing a legacy retailer in the age of AI

July 07, 2025

Store of the Future

How Staples is angling for ‘new relevance’ with services on top of office supplies

July 02, 2025

Store of the Future

Sam’s Club sees success in removing checkout lanes at one store, but it’s still just a test

June 26, 2025

Store of the Future

Why Rocksbox is dropping jewelry rental and opening boutiques under Signet

June 25, 2025

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The Amazon Effect

Inside Amazon’s Prime playbook: How the subscription giant chooses what benefits to add next

In an interview with Modern Retail, Amazon’s Moz Thomas explains how the e-commerce company balances customer research, data and strategic bets to decide what perks make it into the Prime benefits package.

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Chatbot Cheatsheet: A guide to the AI assistants from Walmart, L’Oréal, Amazon and more

More Stories

This executive could become the next CEO of Target with Brian Cornell expected to retire

Crocs’s new retail concept blends customization, community and a broader product mix

How retailers are leaving money on the table by treating CX as a cost center

How malls like the Houston Galleria and King of Prussia have survived through the decades by fashioning themselves as lifestyle destinations

The next era of mall brands: Why Fabletics, Princess Polly and Primark are betting on American malls

The secrets of America’s thriving luxury malls: What’s working to attract high-end brands and high-net-worth shoppers

The long-delayed promise of a second American Dream megamall near Miami

Why expanding the pharmacy is key to Sam’s Club’s growth strategy

Not just ‘power shopping’: How Tanger’s outlet malls are evolving beyond the discount model

Unpacked: The history of city-owned grocery stores and how public-private partnerships have worked in other markets

H-E-B, Publix take on Kroger with new stores in its hometown and other fast-growing markets

CarMax’s top tech exec shares his keys to reinventing a legacy retailer in the age of AI

How Staples is angling for ‘new relevance’ with services on top of office supplies

Sam’s Club sees success in removing checkout lanes at one store, but it’s still just a test

Why Rocksbox is dropping jewelry rental and opening boutiques under Signet

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