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Retailers

In-depth analysis, interviews and news from the authority on the reinvention of the retail industry.

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How Walmart is trying to reach Amazon sellers

February 24, 2021

Macy’s faces an uphill battle pitching itself as a digital-first department store

February 23, 2021

The Amazon Effect

Why Amazon is taking cues from social media platforms

February 23, 2021

Member Exclusive

DTC Briefing: How brands use quizzes as a customer service and data collection tool

February 23, 2021

Member Exclusive

Housing, sleep and customer service: What Amazon’s investments say about its future

February 22, 2021

How crafting supplies retailer Joann reinvented itself for the e-commerce age

February 22, 2021

As growth slow, Walmart+ becomes the retailer’s longterm e-commerce strategy

February 19, 2021

Member Exclusive

Unpacked: Everything retailers need to know about headless commerce

February 19, 2021

How retailers are trying to implement the 15% diversity pledge

February 19, 2021

TikTok is testing out a seller marketplace

February 19, 2021

After a failed spin off, Victoria’s Secret’s focus has been on improving profitability

February 18, 2021

How Bandier redesigned its website to make it easier to discover new products

February 18, 2021

‘An unspoken understanding between our customers and our brand’: Fly By Jing founder Jing Gao on how to build community

February 18, 2021

The Amazon Effect

With Amazon’s Selz acquisition, seller services may be the next e-commerce gold rush

February 18, 2021

What to know about Coupang, the South Korean Amazon that is about to go public

February 17, 2021

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Marketers bemoan the culture of ‘good enough — go,’ as standards fall amid the AI bubble

‘Drowning in measurement,’ marketers mull priorities in an internet where ‘two audiences’ exist.

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