DTC Briefing: Despite growth, store traffic yet to reach pre-pandemic levels for many startups
May 25, 2021
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Digiday Media
CarMax's chief information and technology officer explains how other legacy retailers can learn from how the retailer took new technology like artificial intelligence and a startup mindset as it embraced change, becoming an omnichannel business where customers can buy cars in person, entirely online or through a combination of both.
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