Retail Revolution

Surreal cuisine: Why investors and entrepreneurs are intrigued by ghost kitchens

A new type of restaurant is becoming popular, and you can't sit down in it. Called "ghost kitchens," these delivery only establishments are catching entrepreneurs' eyes and investors' capital.

Latest Stories

  • JAN 13, 2020

    Robots are changing retail, but not where you can see them

    Robotics has been considered a disruptor for years now. But we haven't quite seen how the automated technology will transform the retail industry. While a number of well-funded robotics startups crash and burn, a few others operating in the background have shown a growing demand for retail robotics.

  • JAN 10, 2020

    ‘A mishmash of products’: What went wrong at Pier 1 Imports

    Pier 1 is planning on shutting down nearly half of its stores. It's a drastic measure for a floundering retail brand. How did it get here? Due to years of ignoring the competitive landscape and being unable to rebuild a modern brand.

  • JAN 09, 2020

    ‘Drove themselves into a brick wall’: Forever 21 is hoping e-commerce will drive its turnaround

    Forever 21, which was brought down by opening too many stores that were too big, now sees e-commerce as key to its turnaround. President Alex Ok said in a press release that e-commerce accounts for 25% of Forever 21's sales, and "forms a large chunk of the profitable core of our operations and as part of our new global strategy." When Forever 21 filed for bankruptcy in September, the company said it would close as many as 178 U.S. stores. While analysts and industry observers say that Forever 21's e-commerce operations could use a refresh, they maintain that the company's biggest problems remain the size of its stores, its cluttered layout, and a failure to respond to fashion trends as quickly as competitors.

  • JAN 07, 2020

    In effort to boost retention, e-commerce startups are selling access to events and content

    As subscription startups look to boost their retention rates, they are doing away with the term subscription. Instead, they're pitching customers on joining a membership, where they'll get access to more than just product. The hope is that by giving subscribers access to more exclusive perks like events or special sales, they will stick with the service longer, and spend more money with the company

  • DEC 24, 2019

    In 2020, expect a shakeout in the clothing rental market

    This year, a number of brick-and-mortar retailers announced that they were piloting clothing rental services. Now, the big question in 2020 is how many of them will survive. Most of these new rental services are structured as a monthly subscription, and the hope is that these services prove to be a profitable, recurring revenue stream for brick-and-mortar retailers. But that recurring revenue stream doesn't come easily.

  • DEC 23, 2019

    Looking for a turnaround, Rite Aid is hitting some obstacles

    Rite Aid posted a solid earnings report and its stock is skyrocketing. But it faces a long road ahead to turnaround its ailing business. Meanwhile, bigger competitors like Walgreens are facing similar headwinds, indicating that traditional pharmacies are in a bit of a rut.

  • DEC 18, 2019

    Why 2019 was a big year for point-of-sale lenders

    While individual retail credit cards lose their luster, new programs providing no-interest loans are becoming much more popular. New data shows just how quick these services are growing, and how this past year helped these companies get some real traction.

  • DEC 16, 2019

    ‘Seemed like kind of a mishmash’: Why Walmart’s digital brands strategy sputtered

    As Bonobos founder Andy Dunn prepares to leave Walmart, it's the latest sign of trouble for the company's group of digitally native brands. When Dunn joined Walmart in 2017, he was supposed to help the company find other digitally-native brands that would be ripe for acquisition, and help Walmart to attract more high-income shoppers. Instead, the company has found other ways to target a more affluent consumer.

  • DEC 13, 2019

    As Peloton tries to find a growth path, it needs to contend with cheaper competition

    Peloton has had a rough week. First, it aired a TV ad that was widely panned. Then, a short seller brought up some searing points about the competitive landscape. The question remains: Can the exercise company rely on its cult-like status to become the multi-billion dollar brand investors think it can be?

  • DEC 12, 2019

    Why retailers are popping up in hotel lobbies

    Hotel rooms and lobbies are becoming and increasingly attractive area for retailers to acquire new customers. Last week, Rent the Runway announced that it was partnering with Marriott-owned W Hotels. Visitors at four W Hotels will have the option to rent four pieces of clothing from Rent the Runway when they book their rooms, which will be placed in the closets of their rooms when they arrive. And department stores including Nordstrom, Macy's and Bloomingdale's are currently hosting pop-ups in time for the holidays at a handful of New York City hotels, in order to draw more business from tourists.

  • DEC 11, 2019

    Beyond the sales floor: Dark spaces are becoming more common inside retailers

    Retailers are increasingly trying to utilize the assets they have to facilitate more omnichannel growth. To do this, they are employing 'dark spaces.' While the concept is not new, dark stores and spaces are becoming a more important part of retail strategy. Here's why.

  • DEC 09, 2019

    Lands’ End’s Sarah Rasmusen: We’re treading carefully on Amazon

    Lands' End is trying to redefine itself. Part of this is using its reams of data to inform future customer experience decisions. The retailer's chief customer officer Sarah Rasumsen talked with Modern Retail about how its overall digital strategy.

  • JAN 14, 2020

    Staying relevant in a fast-paced industry: A health and beauty company's guide

    A growing number of health and beauty brands are turning to cloud-based systems that can handle customer, financial and inventory data across all processes, from production to payment.

Modern Retail Summit
Apr 20–Apr 22, 2020

At the Modern Retail Summit, we’ll bring together hundreds of senior retail marketers to discuss the challenges they’re facing and the solutions they’re seeking in the era of smarter retail.

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