Retailers
Q&A

‘We still believe in our brick and mortar business’: Untuckit Founder Chris Riccobono on its evolving store strategy

As one of the early DNVBs to incorporate physical retail, menswear brand Untuckit was hit hard by the pandemic. Many items saw demand slip and all of its stores had to close down. Despite the setbacks, founder Chris Riccobono told Modern Retail he doesn't have plans to permanently close any stores.

Latest Stories

  • JUN 12, 2020

    Despite sales dip, Lululemon’s digital investments helped cushion the blow

    Lululemon's sales dropped 17% this quarter compared to the year before. Still, it was able to focus on its digital programs after retail stores had to abruptly close. While the results weren't pristine, the athleisure brand did illustrate why investing in digital fulfillment and engagement helped offset some of the headwinds felt by the global pandemic.

  • JUN 11, 2020

    As store closures mount, an unprecedented amount of retail space will be up for grabs

    Store closures could grow exponentially this year as brick-and-mortar retailers have seen their sales collapse over the last couple of months. Consulting firm Coresight Research released a study this week projecting that the number of permanent store closures in the U.S. could reach 20,000 to 25,000 this year. The question remains: what will happen to all those spaces?

  • JUN 11, 2020

    Cat Person co-founder Jimmy Wu on how the pet supplies industry could be pandemic-proof

    As existing commerce companies adapt to survive a global pandemic, Jimmy Wu actually launched one. His new company Cat Person sells cat food, toys, furniture and treats in a market that Wu sees as skewed toward dog owners. On the most recent episode of the Modern Retail Podcast, Wu talked about the pet food industry, launching a company during a pandemic and the overall DTC boom.

  • JUN 11, 2020

    Retailers’ first-quarter performance offers clues about digital winners

    After a number of companies reported their first quarter performance, we got a glimpse into how prepared some of the most prominent retail giants were for the post-coronavirus digitally accelerated world. When the pandemic first hit, the United States shut down leaving retailers relying solely on their e-commerce business. Now, we can begin to see which companies were ready for this transition.

  • JUN 09, 2020

    As cities slowly reopen, more retailers look toward same-day delivery services

    Same-day delivery continues to see interest beyond food and alcohol, as services like Postmates and Ohi continue to see increased demand. “We’ll continue to offer Postmates going forward,” said Neighborhood Goods CEO Matt Alexander, including at the New York Chelsea Market location when it reopens.

  • JUN 05, 2020

    How East Fork Pottery maintains customer loyalty during a time of uncertainty

    Running a radical, mission-driven brand can be tricky. East Fork Pottery's Connie Matisse explained at this week's Modern Retail+ Talk the need to integrate values throughout business decision, and why "not everyone needs to be your customers." Consistently defining your company and what you stand for is integral in finding and retaining customers, she said.

  • JUN 05, 2020

    Everything you need to know about how the retail experience is about to change

    Modern Retail spent a week looking into all the changes needed for stores around the country to reopen. Much of it involves guesswork, because no one knows what shoppers will want in the next few months. Neither do we know if the coronavirus will have a second wave. Taking this all into account, here's a rundown of all the biggest changes on the horizon.

  • JUN 04, 2020

    ‘This year you won’t be buying DTC suitcases’: The Inside founder Christiane Lemieux on why home brands are seeing a boom

    Retail stores are slowly reopening, but The Inside founder Christiane Lemieux still thinks people will want to invest most in the place they're spending most of their time: the home. She joined the Modern Retail Podcast to discuss how she's leading her furniture brand and business lessons she's learned over the years. "What you will be doing is focusing your time and disposable spend on making your home into everything it should be," Lemieux said on the Modern Retail Podcast.

  • JUN 03, 2020

    How brands are tackling product development while remote

    Despite social distance restrictions being loosened in California, the timeline for Grove's San Francisco office return won’t be until “sometime after Labor Day," said CEO Stuart Landesburg. With pre-planned product launches being pushed back, the strategy to resume facility operations has proven tricky. While some members of the team are able to work remotely, others who need to test and devise new products are having difficulty doing their jobs. It's a problem felt by many brands.

  • JUN 02, 2020

    Dick’s Sporting Goods’ e-commerce investments paid off during store closures

    Dick's Sporting Goods has benefitted some from its product being in high demand. But the company also benefitted from investments it has previously made in its e-commerce business. Case in point, the company said during its first quarter earnings that online sales were up 110% during the quarter, thanks in large part to the rollout of a curbside pickup service in response to store closures.

  • JUN 02, 2020

    How the coronavirus changed the summer launch playbook

    As apparel retailers are set to re-open their stores, another question they've been grappling with over the past couple of months is exactly what new product or brand launches to move forward with. The way that retailers typically draw customers into store is with new product.  But many retailers are hesitant to increase their inventory levels when they have apparel that have been sitting in their stores that they need to clear.

  • JUN 02, 2020

    How virtual try-on tools are proving their worth to retailers

    Virtual try-ons quickly took the place of fitting rooms, and with many brands still strategizing reopenings, the solution has quickly become a growing part of the e-commerce offerings. For brands that heavily rely on help from store associates and customer test runs to make sales and minimize return rates, such as Lululemon, Deciem and Design Within Reach, providing virtual customer support is a long game.

  • JUL 06, 2020
    Sponsored

    Brands are tying e-commerce ads to offline sales for consumer-journey insights

    Increasingly, retailers with a brick-and-mortar presence are providing offline sales data to brands that advertise on their e-commerce sites. As a result, e-commerce advertisers are gaining more insights into how and when online ads lead to in-store sales.

Amazon Advertising Strategies Virtual Forum
Jul 20–Jul 22, 2020

The Amazon Advertising Strategies Virtual Forum is a series of presentations, workshops and talks taking place over three mornings that’ll help you navigate and survive our current crisis and the acceleration of e-commerce that has come with it.

Register Now