Jason Buechel, a longtime Whole Foods leader with roots in food and technology, is now tasked with unifying Amazon’s sprawling grocery business and solving the company’s decades-long struggle to gain traction in the category.
Having spent seven years at E.l.f. Beauty, CFO Mandy Fields breaks down the day-to-day challenges and opportunities of growing a beauty brand.
In a year marked by volatile changes to tariff policy and a quick succession of pullbacks on diversity, equity and inclusion practices, Costco has continuously been held up as an example of a company that has stood firm in its willingness to do what it believes is best for the business.
BNPL services are being advertised more than ever as shoppers' holiday buying leans on flexible financing.
Shopify, the e-commerce platform used by smaller DTC brands to retail behemoths like Estée Lauder, is escalating its AI push.
Shea Jensen, president of Urban Outfitters, has been tasked with turning the brand around and doing a better job of keeping up with the fast-changing interests of Gen Z. So far, numbers show the strategy is working.
The initial Netflix House locations represent a desire from landlords to bring in experiential concepts to malls that recruit a younger crowd, rather than the traditional department store anchor.
Turmoil from tariffs and pressure on margins are forcing some brands to play it safer this Cyber Week.
Some Amazon sellers are reducing or skipping their Black Friday and Cyber Monday promotions as tariffs and platform fees squeeze margins.
Online shoppers are getting blindsided by tariff invoices from shipping carriers and U.S. customs. Logistics experts say the complicated issue of accidental bills could drag on for months.
EBay has updated the underlying code of its sprawling e-commerce platform to include new guidelines governing how AI agents and large language models can interact with its site, making it the latest retailer to set such rules.
There is one area in which retailers have been underwhelmed by AI as a predictive tool. It’s real estate, executives at major brokerage firms that represent some of the biggest retailers in the nation told Modern Retail.
Diana Williams, vp of product management, Intuit Mailchimp For retailers, the holidays can feel more like a survival season. These critical weeks can be extremely demanding, often generating the bulk of a business’s annual revenue. But when that surge leads to a disproportionate marketing focus on a single quarter, it can actually hinder momentum and […]
Cyber Week may have been born in the United States, but much of its growth is now happening across the Atlantic.
Papier is seeing double-digit sales growth from a new wave of consumers opting for analog products.
Oura CMO Doug Sweeny played a key role in architecting the brand’s rise from a niche fitness product to a mainstream wellness player.
In a plan to shake up its supply chain and bring back customers, PepsiCo says it’s eliminating 20% of its products and lowering prices.
Having spent seven years at E.l.f. Beauty, CFO Mandy Fields breaks down the day-to-day challenges and opportunities of growing a beauty brand.
Many retailers are turning to AI in customer experience (CX) solutions to automate service, facilitate transactions and drive revenue. However, most are still falling behind when it comes to harnessing the full potential of AI. For instance, the telephone remains a preferred channel for many consumers, yet impersonal automation and long hold times continue to […]
