Retailers

How DTC brands are leading the customer data land grab

Accurate consumer data is a goldmine for companies. While businesses have sought out feedback to inform future product design, DTCs provide a strengthened relationship between brand and customer. With this, more digitally-native startups are able to capitalize on data to receive quick and informative feedback.

Latest Stories

  • JUL 09, 2019

    Macy’s is looking to Story installations for new sponsorship, merchandising opportunities

    The Dick's partnership is the first time that Story is partnering with another retailer, since it got acquired by Macy's in 2018. While "it's a little atypical for a retailer to sponsor another retailer," it's something that Macy's is looking to do more of, according to Story's founder and now Macy's brand experience offer Rachel Shechtman.

  • JUN 27, 2019

    Nike’s direct-to-consumer business continues to grow — but at a cost

    Nike's direct-to-consumer sales continue to grow consistently, but investments in digital capabilities and real estate continue to eat into the athleticwear company's profit margins. The athletic apparel company reported during its fourth quarter earnings on Thursday that sales from Nike Direct totaled $11.8 billion during its fiscal year 2019, up 13% from last year. To grow DTC sales, Nike has focused on directing customers to sign up for its free NikePlus app.

  • JUN 25, 2019

    Despite digital investments, department stores are at a disadvantage

    Nordstrom, Kohl's and Macy's are doing a lot of "new retail" right, but retooling the department store for modern customers involves more than just updates to store models, influencer collaborations or e-commerce initiatives -- these stores are competing in a new retail landscape that has called the value proposition of a department store into question.

  • JUN 25, 2019

    ‘Selling the LA lifestyle to the world’: Inside Fred Segal’s global expansion plan

    The retailer, first opened by tailor Fred Segal in 1961, had its heyday in the nineties and early aughts, when it became the first to sell Kate Spade and Juicy Couture, and served as a popular haunt of Paris Hilton and the Olsen twins. Though it’s recently faced instability, its growth plans are unprecedentedly ambitious. As its new owner sees it, with today’s consumers craving authenticity, the brand’s reputation is the ultimate foundation.

  • JUN 24, 2019

    Vera Bradley’s modernization plan enters next stage after Pura Vida acquisition

    After several quarters of successful growth, Vera Bradley is attempting to turn its positive earnings into long-term success with the acquisition of millennial jewelry brand Pura Vida. The transaction, finalized on Thursday, saw Vera Bradley taking 75% control over Pura Vida for $75 million, only a little more than the Pura Vida’s $68.3 million in revenue from last year. Vera Bradley’s revenue for the same period was around $416 million, in comparison.

  • JUN 21, 2019

    How Walmart is building a delivery operation to rival Amazon

    Walmart is aggressively testing new delivery capabilities – both built in house and in partnership with startups – as the retailer prepares for a delivery war with Amazon. Within the past two weeks, Walmart has announced that it's testing in-home grocery delivery, piloting a grocery delivery subscription service, and, most recently, partnering with a Silicon Valley startup called Gartik to test out using autonomous trucks to deliver goods between warehouses and fulfillment centers.

  • JUN 20, 2019

    Kroger’s digital investments are driving sales growth but eating profits

    Kroger's digital sales are increasing as the company invests more in services like delivery and in-store pickup, but they continue to eat into the company's profits. During its first quarter earnings on Thursday, Kroger reported that digital sales were up 42% compared to the same period last year, but same-store sales excluding fuel were up just 1.5%.

  • JUN 20, 2019

    ‘A tough category’: Online jewelry brands are looking to personalized product and service to drive sales

    In the last 18 months, Rocksbox's private-label products, made up of eight different brands, have grown from 25% of its total inventory to 85%, and private-label products are driving about 85% of sales for the company.

  • JUN 19, 2019

    Forever 21’s problems indicate a bigger crunch for traditional fast-fashion retailers

    As a retailer targeting teens, Forever 21 faces stiff competition as bankruptcy has rattled the category. But Forever 21's specialty -- fast, disposable fashion released on a seemingly never-ending cadence -- has helped to protect it. Middle-of-the-road retail has been susceptible to being squeezed out as customers skew to the high and low ends of fashion's totem pole.

  • JUN 18, 2019

    ‘Traditional retailers won’t carry our assortment’: Why plus-size brands are favoring the DTC model

    Plus-size and extended-size fashion brands are launching by the droves, no thanks to wholesale partners. Rather than retailers' buy-in, the direct-to-consumer model's proven success is giving brand founders the go-ahead. More brands are launching to cater to women above a size 14, and are relying on the direct-to-consumer business model rather than wholesale to reach their customer.

  • JUN 17, 2019

    Walmart is testing a delivery subscription as it ramps up its grocery e-commerce business

    With Delivery Unlimited, Walmart is adding another option to its suite of delivery services that get orders to customers on a same-day basis, upping competition against Amazon and Target, as well as cross-retailer services like Instacart. It’s the latest in a string of additions to Walmart delivery options.

  • JUN 17, 2019

    How digitally native brands are upending the American mall

    Amid store closure closures left and right by mass brands from Gap to Victoria’s Secret, malls are being forced to figure it out or face their fate. The former has translated to offering leases customized to emerging brands’ needs (ample perks included), bringing in businesses that deviate far from retail, and giving potential visitors a trip-worthy experience by getting thoughtful about the amenities and ambiance provided.

  • JUL 11, 2019
    Sponsored

    A marketer’s guide to a perfect launch

    It’s normal for digital marketers to feel overwhelmed when dealing with the challenges that can come with a major launch, but when armed with the right tools and know-how to combat the most common obstacles, your team can set sail without a hitch.

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