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Modern Retail
Anna Hensel

Anna Hensel

Anna Hensel is the executive editor at Modern Retail. Send her tips and story ideas at anna@modernretail.co.

Anna Hensel

Anna Hensel is the executive editor at Modern Retail. Send her tips and story ideas at anna@modernretail.co.

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Member Exclusive

DTC Briefing: How OpenStore aims to build a Shopify-focused holding company

September 21, 2021
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Member Exclusive

Inside olive oil startup Brightland’s product expansion strategy

September 16, 2021
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Member Exclusive

DTC Briefing: Shopify is taking a heavier hand in startup investing

September 14, 2021
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Retailers

As retailers hope for big holiday seasons, hiring remains a challenge

September 10, 2021
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Member Exclusive

DTC Briefing: Brands are trying to set expectations ahead of holiday inventory challenges

September 07, 2021
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Member Exclusive

DTC Briefing: Warby Parker’s direct listing highlights the profit challenges DTC brands face

August 31, 2021
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Member Exclusive

DTC Briefing: What’s fueling consumer disillusionment with digitally-native brands

August 24, 2021
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Member Exclusive

DTC Briefing: Brands are leaning on email marketing amidst a digital marketing upheaval

August 17, 2021
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Member Exclusive

DTC Briefing: Startups are already preparing for another chaotic holiday season

August 10, 2021
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Marketing

Despite the return of travel, brands aren’t rushing to run airport ads again

August 10, 2021
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Retailers

Stitch Fix to stylists: Accept scheduling changes — or resign

August 03, 2021
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Member Exclusive

DTC Briefing: How year-old startups are trying to grow through chaos

August 03, 2021
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Member Exclusive

DTC Briefing: As more platforms launch, the DTC-marketplace sales strategy evolves

July 27, 2021
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Retailers

How Gap’s new loyalty program ties together its multiple brands

July 22, 2021
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Member Exclusive

DTC Briefing: How supply chain shortages are impacting e-commerce operations

July 20, 2021
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Top Story
CarMax’s top tech exec shares his keys to reinventing a legacy retailer in the age of AI
Store of the Future
CarMax’s top tech exec shares his keys to reinventing a legacy retailer in the age of AI

CarMax's chief information and technology officer explains how other legacy retailers can learn from how the retailer took new technology like artificial intelligence and a startup mindset as it embraced change, becoming an omnichannel business where customers can buy cars in person, entirely online or through a combination of both.

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