Havenly Brands is rolling out a new rug brand called Weft, the first internally incubated concept from the home-goods-focused house of brands.
Thousands of U.S. retail companies are eagerly awaiting tariff refunds from the Trump administration. But not all of them will share that money with their customers -- even if shoppers think otherwise.
The tariff refunds process has been smoother for some folks than others, according to conversations Modern Retail had with half a dozen brands and entrepreneurs.
Temu, best known for cheap knick-knacks shipped directly from China, is now trying to convince shoppers to toss frozen ribeyes into the same cart as $3 phone cases and $5 dresses.
A new Target warehouse in Houston represents more than just a new building serving one region. It's potentially a new way in which the retailer's supply chain will operate throughout the U.S.
Since mid-2024, RadioShack has been operating a wholesale consumer electronics business, where it sells portable speakers, batteries, radios and even turntables.
During its first-quarter earnings call on Wednesday, Kraft Heinz highlighted innovations it has made across its portfolio, from protein-packed Kraft Mac & Cheese to lactose-free Philadelphia cream cheese, to do a better job of catering to changing consumer preferences.
As insoles brand Superfeet nears its 50th birthday, it's looking to grow beyond its running niche and become a household name among more kinds of athletes. Here's how its CMO and CEO — both Nike alumni — plan to do just that.
Thousands of U.S. retail companies are eagerly awaiting tariff refunds from the Trump administration. But not all of them will share that money with their customers — even if shoppers think otherwise.
The tariff refunds process has been smoother for some folks than others, according to conversations Modern Retail had with half a dozen brands and entrepreneurs.
Dame is refunding customers who paid its “Trump Tariff Surcharge” last year, becoming one of the first brands to proactively return money tied to President Donald Trump’s now-invalidated tariffs.
Ace Hardware is a unique retailer, being a cooperative with more than 5,200 stores that are operated independently. As a result, its executives and development team took a careful approach in designing and implementing its new AI assistant to work throughout the chain.
Retailers and brands are launching shopping apps within ChatGPT and Claude at a rapid pace. But whether or not shoppers will embrace them at a rapid pace remains to be seen.
Digital commerce is at a turning point. As artificial intelligence evolves, it is no longer simply a tool to support retail transactions behind the scenes. Instead, it is becoming a leading channel through which consumers discover products and make purchases. Major technology companies like Google and Microsoft are integrating AI agents into their search, browsing […]
Overall, the marketers who are incorporating AI into their workflows are seeing the benefits of the tech, but issues with trust and complexity are proving to be barriers to widespread adoption among marketers.
In the latest installment of “What’s in Your Cart,” the CEO of UrbanStems, Meenakshi Lala, shares her personal shopping habits with Modern Retail.
With almost no budget to run ads, the founder of new za’atar brand Hayati set out to gain social media followers via a strategic Instagram Reels series.
Anthropologie’s wedding business has grown “exponentially” in the last couple of years as brides look for different outfits for all parts of their big day, the brand said.
This month, Ayoh revamped its mayonnaise line with avocado oil, which the company says makes for a creamier and healthier recipe. But that decision came at a cost.
For years, the business case for customer experience was defensive: keep costs down, handle volume and prevent complaints from going viral. CX teams existed to contain damage, not create value. That framing is collapsing — and the retailers leading the shift aren’t just running their support operations more efficiently. They’re redefining the function of CX. […]
