Artificial intelligence is allowing Walmart to achieve levels of personalization it has long dreamed of. At the same time, the company is also cracking down on redundant or inefficient uses of AI internally, knowing the technology has a price tag.
The U.S. government has received about half as many refund requests for around the $166 billion it recouped in now-illegal tariff duties.
Thousands of U.S. retail companies are eagerly awaiting tariff refunds from the Trump administration. But not all of them will share that money with their customers -- even if shoppers think otherwise.
Google wants to build the go-to AI-powered shopping cart of the future. But whether shoppers will latch onto it is another question.
Chewy says its retail media network has doubled the number of campaigns and advertisers on the platform year-over-year. Here's how it has sought to stand out from other retail media networks in the space.
With a new landing page and AI tool, ThredUp is working to become a go-to destination for wedding guest outfits.
The Cycle believes its menstrual cycle-synced drinks are poised for explosive retail growth. But first, it has to convince buyers to carry its products -- and, where to put them in stores.
Stanley 1913's Quencher tumbler became the "it" product of the early 2020s. Now, the company wants to prove it's more than a viral water bottle, through various expansions.
Target's relationship with Black founders is under a microscope, as the retailer mounts a comeback. Modern Retail spoke with several Black founders who refuse to work with Target again, or whose products have been pulled from the shelves over the last few years. Some cited the company's decision to pull back on certain DEI programs last year as a source of lingering frustration.
Four years ago, three friends spent $750 to launch a dad-focused hat brand. Now, Dad Gang does $35 million in sales and just landed a collab with Shopify.
Thousands of U.S. retail companies are eagerly awaiting tariff refunds from the Trump administration. But not all of them will share that money with their customers — even if shoppers think otherwise.
The tariff refunds process has been smoother for some folks than others, according to conversations Modern Retail had with half a dozen brands and entrepreneurs.
Dame is refunding customers who paid its “Trump Tariff Surcharge” last year, becoming one of the first brands to proactively return money tied to President Donald Trump’s now-invalidated tariffs.
Amazon is starting to sell the technology behind its AI shopping assistant to other retailers, as the e-commerce giant looks to become a bigger player in the fast-growing market for AI-powered shopping tools.
As more shoppers use AI chatbots for recommendations, supplement brand Olly is updating its product pages with clearer descriptions and FAQs to boost AI-driven sales.
This Unpacked guide, sponsored by SheerID, explores how loyalty is no longer earned through rewards alone; it’s built through relevance, transparency and sustained commitment to understanding customers over time. Shifts in consumer behavior — specifically the desire for data privacy and instant, personalized recognition — and AI’s acceleration of the buying process are making traditional […]
Interluxe Group, a marketing agency that primarily does events for luxury brands like Rolls-Royce and The Four Seasons, is acquiring a performance marketing agency called adMixt as agency expectations evolve for luxury brands.
Brooklinen has spent the past year quietly relaunching 80% of its product line. Here’s why the company believes that is so important to building trust with customers and fueling Brooklinen’s next chapter of growth.
Shoe Palace is featuring brands like Nike, On and New Balance in united campaigns to better “reflect how people are shopping today,” executives say.
Rhino USA is building a 182-acre Texas campus to fuel content creation after becoming an unlikely TikTok Shop success story, surpassing eight figures in revenue on the platform.
The U.S. government has received about half as many refund requests for around the $166 billion it recouped in now-illegal tariff duties.
As consumers’ shopping habits evolve, retail is shifting from traditional search-and-scroll e-commerce to a new model that revolves around discovery. Sitting at the center of that transformation is TikTok Shop, which represents a new retail model centered on community, trust and entertainment-driven discovery. Shopping happens natively and naturally, as TikTok Shop guides users from inspiration […]
