Anna Hensel

Anna Hensel is the executive editor at Modern Retail. Send her tips and story ideas at anna@modernretail.co.

Anna Hensel

Anna Hensel is the executive editor at Modern Retail. Send her tips and story ideas at anna@modernretail.co.

Member Exclusive

How brands try to make customer lifetime value and retention rates look as good as possible

October 16, 2019

New DTC toolkit

New sites are helping customers make sense of the DTC landscape

October 15, 2019

Retailers

As retailers squeeze more from their physical stores, store employees get caught in the middle

October 14, 2019

Member Exclusive

Snapchat is evolving its ad platform to encourage DTC brands to spend more

October 09, 2019

New DTC toolkit

Without first-time customer discounts, DTC brands try to find new ways to collect emails

October 08, 2019

Retailers

With discount and off-price sites, retailers try to move the ‘treasure hunt’ experience online

October 07, 2019

Marketing

How Lowe’s is using YouTube

October 04, 2019

Member Exclusive

‘It lost its consumer’: 4 takeaways from Forever 21’s bankruptcy filing

October 03, 2019

Member Exclusive

Bed Bath & Beyond is the latest retailer to add experiences to its wedding registries

October 02, 2019

Member Exclusive

‘I want there to be conflict’: How DTCs manage tension between their performance and brand marketing teams

October 01, 2019

Retailers

How legacy brands are trying to find a way into the growing resale market

September 30, 2019

Retailers

‘A multi-dimensional chicken-and-egg problem’: EBay’s struggle to define itself against Amazon

September 27, 2019

Store of the Future

Health care is shaping up to be the next battleground in retail

September 26, 2019

Retailers

How Le Tote plans to integrate its technology into Lord & Taylor

September 25, 2019

Retailers

Microsoft, Square and other tech companies are vying for a piece of the DTC pie

September 24, 2019

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Anna Hensel

Anna Hensel

How brands try to make customer lifetime value and retention rates look as good as possible

New sites are helping customers make sense of the DTC landscape

As retailers squeeze more from their physical stores, store employees get caught in the middle

Snapchat is evolving its ad platform to encourage DTC brands to spend more

Without first-time customer discounts, DTC brands try to find new ways to collect emails

With discount and off-price sites, retailers try to move the ‘treasure hunt’ experience online

How Lowe’s is using YouTube

‘It lost its consumer’: 4 takeaways from Forever 21’s bankruptcy filing

Bed Bath & Beyond is the latest retailer to add experiences to its wedding registries

‘I want there to be conflict’: How DTCs manage tension between their performance and brand marketing teams

How legacy brands are trying to find a way into the growing resale market

‘A multi-dimensional chicken-and-egg problem’: EBay’s struggle to define itself against Amazon

Health care is shaping up to be the next battleground in retail

How Le Tote plans to integrate its technology into Lord & Taylor

Microsoft, Square and other tech companies are vying for a piece of the DTC pie

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Anna Hensel

Anna Hensel

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