Crafting retailer Joann’s third quarter revenue was down 14% year-over-year, despite the retailer's digital investments. The performance highlights that, after a banner 2020, crafting and sewing interest has officially slowed down.
Hiring is a challenge for many retailers this year, prompting companies to incentivize candidates with increased pay and perks. However, the traditional retail hiring practice is also part of the problem. The Body Shop's newly-implemented "open hiring" method, which removes several application barriers, is helping the company staff its stores and warehouses.
Cyber Week has traditionally been considered one of the most important selling holidays for third-party merchants on the platform. But this year, sellers and agencies say that sales event didn't produce eye popping results like years past.
The Modern Retail Index takes a deep look at the top retailers -- from big-box stores to pharmacies to grocers -- and analyzes the different ways they cater to customers’ online needs. In the Index, we drill down on the core components of every retailer’s business -- and ways they’ve modernized digital platforms to stay relevant with customers.
Lids announced that it would be expanding to the U.K. for the first time with four new London-based stores. The company's President Britten Maughan talked with Modern Retail about the resonance of U.S. sports across the pond, the importance of personalization in sportswear and future international expansion plans.
While 2020 may have been the mad dash towards omnichannel pickup -- any omnichannel pickup -- retailers in 2021 are now finding ways to iterate upon their initial offerings. Ahead of the holidays, retailers like Target and Kohl's are dedicating more space, more features and more focus to online/offline pickup services.
Almost every e-commerce brand offers customers promotions for referring friends. However, the effectiveness of this customer acquisition method is hard to measure. It's why DTC eyewear brand EyeBuyDirect has redesigned its referral program to get more customers to use it throughout the year.
Healthy Roots Dolls was first devised in 2014 as part of a school project. In 2018, founder Yelitsa Jean-Charles launched a Kickstarter that raised $50,000. Earlier this year, the company raised a $1 million seed round. And, this past October, Healthy Roots landed in over 1,200 Target locations. Jean-Charles joined the Modern Retail Podcast this week and talked about the company's journey.
Media company Popsugar is continuing to invest in traditional retail, and will launch a new line of home fitness gear in partnership with Target this December. Popsugar is looking to expand its retail presence in one of its strongest content categories: many of Popsugar’s most popular workouts have over 25 million YouTube views.
Pacsun has been hosting shoppable live video on its website, TikTok and Amazon Live since August. President Bree Olsen told Modern Retail that the fledgling format “represents the power of conversational commerce.”
After experiencing record e-commerce sales last year, many DTC startups generated more revenue this past week compared to Cyber Weeks of years past. We spoke with four executives at DTC startups yesterday afternoon who said that, while sales were still rolling in, they were on track to bring in record revenue on Cyber Monday.
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