Shopify told merchants their products will soon be discoverable and purchasable inside ChatGPT through its new “agentic storefronts” feature as OpenAI shifts how checkout works inside the chatbot.
Dame is refunding customers who paid its “Trump Tariff Surcharge” last year, becoming one of the first brands to proactively return money tied to President Donald Trump’s now-invalidated tariffs.
Many Amazon sellers and online brands say they won’t cut prices despite the Supreme Court ruling that struck down Trump’s tariffs.
Supplement startup Cymbiotika has landed in Ulta as its year of retail expansion continues, fueled by a sizable seed round and increased consumer interest in wellness.
Amazon is expanding Shop Direct, a program that lets shoppers find and buy products from other retailers even when those items aren’t sold on Amazon.com.
Brands are chasing after an old, but powerful tool in the age of AI-powered search engines: customer reviews.
High-protein chicken snacks are taking center stage, as seen by product launches like Chomps' new chicken sticks at Expo West 2026.
Dame is refunding customers who paid its “Trump Tariff Surcharge” last year, becoming one of the first brands to proactively return money tied to President Donald Trump’s now-invalidated tariffs.
Many Amazon sellers and online brands say they won’t cut prices despite the Supreme Court ruling that struck down Trump’s tariffs.
Shoe brands, which are out billions of dollars from U.S.-imposed duties, are trying to find their footing after recent tariffs whiplash.
Furniture.com is updating its website and product data to appear in AI chatbot results as more shoppers use tools like ChatGPT to research purchases.
Retailers say fraudsters are increasingly using AI tools to generate fake damage photos, receipts and documentation to claim refunds. It’s forcing brands to rethink return policies without alienating legitimate customers.
Cori Voorhees, partner marketing manager, Adobe The start of a new year often brings a shift in focus for merchants. As the urgency of peak shopping season fades, teams turn their attention to how their systems and technology performed. It’s a moment to look beyond seasonal results and examine the infrastructure that supported them. Payments […]
Historically focused on natural food and beverage, Expo West is quickly becoming a go-to show for supplement startups and other wellness brands vying for retailers’ attention.
Best Buy is positioning itself as the place where people go to shop for AI-powered everything.
Men’s grooming brand Every Man Jack is aiming to make 2026 a breakout year, thanks to new products, new packaging and new marketing campaigns.
Americans are seeing higher tax refunds this year, which has the potential to drive some consumer spending. But the boon for retailers may be short-lived.
Startups like Camp Snap and Tin Can are betting on a growing appetite for “intentional tech” with screen-free devices meant for phone calls or photography.
Bradley Keefer, CRO, Keen Decision Systems Despite the emergence of October sales events and December’s strong sales performance last year, Black Friday remains the premier event for retailers. Last year, the NRF found that an estimated 197 million consumers, up from their initial prediction of 183.4 million, shopped during the five-day holiday weekend between Thanksgiving […]
