Modern Retail spoke with Chandhu Nair, svp of data, AI and innovation at Lowe's, about how the company makes decisions on whether to build and invest in new AI features, and how he is looking to fight the issue of "AI sprawl."
Dame is refunding customers who paid its “Trump Tariff Surcharge” last year, becoming one of the first brands to proactively return money tied to President Donald Trump’s now-invalidated tariffs.
Many Amazon sellers and online brands say they won’t cut prices despite the Supreme Court ruling that struck down Trump’s tariffs.
Amazon is getting even faster with new one-hour and three-hour delivery offerings, posing a competitive threat to Walmart and other big-box retailers that people turn to for quick purchases.
Prom season is a social-first endeavor for brands like Windsor and David's Bridal.
As U.S. involvement in the Iran-Israel conflict continues, energy costs threaten to hurt overall retail spending.
Pawn shops across the U.S. are seeing increased demand as financially strained consumers look for quick cash and lower-cost secondhand goods amid persistent pressure from inflation and economic uncertainty.
Dame is refunding customers who paid its “Trump Tariff Surcharge” last year, becoming one of the first brands to proactively return money tied to President Donald Trump’s now-invalidated tariffs.
Many Amazon sellers and online brands say they won’t cut prices despite the Supreme Court ruling that struck down Trump’s tariffs.
Shoe brands, which are out billions of dollars from U.S.-imposed duties, are trying to find their footing after recent tariffs whiplash.
The water-tumbler boom of the last few years is beginning to fade, leaving brands like Stanley in search of new growth areas.
As vp of customer marketing and loyalty for Lowe’s, Amanda Bailey has been able to bring her experience from hospitality and luxury fashion to create what she calls a new loyalty “ecosystem” for the retailer catering to both pro customers and homeowners.
In 2023, PetSmart began shipping some of its orders from the stores themselves instead of its seven distribution centers. Just two years later, 90% of PetSmart’s shipped orders placed online or through automatic, scheduled deliveries are now fulfilled from its 1,600-plus stores.
During its latest quarterly earnings report on Thursday, Alibaba disclosed aggressive growth goals for its AI and cloud computing divisions as it seeks to maintain its dominance in the agentic AI era.
Amazon says customers are making three times more purchases using Alexa+ on devices than the original version, as the company bets its generative AI assistant will drive shopping engagement and deeper Prime ecosystem usage.
It’s easy enough to talk about how AI can benefit brand and retail operations, but the extent to which brand and retail organizations are ready to successfully utilize the technology is a different conversation entirely. And AI readiness looks different for every brand and retailer, depending on what data they have access to, what kind […]
Beyond Yoga has started investing more in men’s clothing when it comes to merchandising and marketing, its CMO told Modern Retail.
March Madness is becoming a more integral part of the brand marketing playbook, as NIL deals make it easier for startups to find a way into the cultural conversation around the NCAA tournament. Here’s what the Madness campaigns of brands like Every Man Jack and NYX entail this year.
Poppi founder Allison Ellsworth spoke with Modern Retail about her go-to grocery items and what she splurged on after selling her company to PepsiCo.
Nearly three years after opening its first showroom in Beverly Hills, Babylist is making its debut in the Big Apple.
Cruise ships and duty-free shops are seeing an uptick in purchases, especially in high-end and vintage categories.
Cori Voorhees, partner marketing manager, Adobe The start of a new year often brings a shift in focus for merchants. As the urgency of peak shopping season fades, teams turn their attention to how their systems and technology performed. It’s a moment to look beyond seasonal results and examine the infrastructure that supported them. Payments […]
