The tariff refunds process has been smoother for some folks than others, according to conversations Modern Retail had with half a dozen brands and entrepreneurs.
The tariff refunds process has been smoother for some folks than others, according to conversations Modern Retail had with half a dozen brands and entrepreneurs.
Dame is refunding customers who paid its “Trump Tariff Surcharge” last year, becoming one of the first brands to proactively return money tied to President Donald Trump’s now-invalidated tariffs.
As gas prices climb, companies are rolling out limited-time fuel perks to attract cost-conscious shoppers, boost foot traffic and provide some relief at the pump.
Thorne's chief growth officer, Mary Beech, explained in a conversation at the Modern Retail Marketing Summit how the company has moved to a full-funnel marketing approach with new storytelling, channels and AI tools.
Brands like Hint Water, Every Man Jack and Raw Sugar Living are redoing their packaging to draw in and retain new customers.
The Future Leader Awards, presented by Digiday, Glossy and Modern Retail, recognize the next generation of leaders making a significant impact in their industry, with 10 years of experience or less.
Dame is refunding customers who paid its “Trump Tariff Surcharge” last year, becoming one of the first brands to proactively return money tied to President Donald Trump’s now-invalidated tariffs.
Many Amazon sellers and online brands say they won’t cut prices despite the Supreme Court ruling that struck down Trump’s tariffs.
Shoe brands, which are out billions of dollars from U.S.-imposed duties, are trying to find their footing after recent tariffs whiplash.
After seeing success with its Gen Z strategy in North America, Coach is now scaling that approach internationally.
In an interview with Modern Retail, E.l.f. Beauty’s chief digital officer, Ekta Chopra, shared the four pillars that guide the beauty brand’s approach to AI implementation.
The humble e-commerce site is getting a major upgrade at Lowe’s. The company is expanding a feature that uses customer data to personalize its website and, essentially, hopes that all customers will have a personalized website by the end of 2026.
As retailers start to experiment with digital screens to display advertising in stores, Dollar General is taking a more old-school approach.
Lowe’s is using AI to improve the mulch-buying process — a critical piece of spring sales for the home improvement retailer. Through a new AI-powered feature called “Mulch Me Now,” Lowe’s Mylow AI assistant will help customers calculate how much mulch they need.
It’s easy enough to talk about how AI can benefit brand and retail operations, but the extent to which brand and retail organizations are ready to successfully utilize the technology is a different conversation entirely. And AI readiness looks different for every brand and retailer, depending on what data they have access to, what kind […]
At the Modern Retail Marketing Summit in Huntington Beach, California, ThredUp’s SVP and head of marketing, Kristen Brophy, spoke about the company’s approach to customer acquisition and, specifically, how ThredUp is trying to improve its forecasting with the help of AI.
David’s Bridal is investing more heavily in creators as part of a broader push to modernize the business.
Sam’s Club is beginning to add videos with “expert reviews” to product pages for brands wanting to boost credibility and engagement.
Target is adding more than 2,000 items in the baby section and is debuting 200 Baby Boutiques with more premium products and services.
Five years after launching in Los Angeles, Goop Kitchen is coming to New York City with three locations this year. The company is hoping to bring its food-as-medicine concept to the masses.
Cori Voorhees, partner marketing manager, Adobe The start of a new year often brings a shift in focus for merchants. As the urgency of peak shopping season fades, teams turn their attention to how their systems and technology performed. It’s a moment to look beyond seasonal results and examine the infrastructure that supported them. Payments […]
