Starbucks is shutting down its rewards program, "Coffee Loop," which operated on a premise of "buy nine drinks, get one free."
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Starbucks is shutting down its rewards program, "Coffee Loop," which operated on a premise of "buy nine drinks, get one free."
The tariff refunds process has been smoother for some folks than others, according to conversations Modern Retail had with half a dozen brands and entrepreneurs.
Dame is refunding customers who paid its “Trump Tariff Surcharge” last year, becoming one of the first brands to proactively return money tied to President Donald Trump’s now-invalidated tariffs.
The number of active sellers on Amazon.com has fallen from 584,000 in January 2025 to 500,000 as of March 2026, according to Marketplace Pulse.
After launching enterprise businesses around advertising, data and fulfillment, Walmart has pulled the curtain off its next big side hustle: a business through which it will sell its in-house maintenance services to other companies throughout the U.S.
At the Modern Retail Marketing Summit, Renee Lopes Halvorsen, chief marketing officer of Marine Layer, spoke about how the brand is looking to combat a growing sense of digital fatigue with more fun, tactile experiences.
The tariff refunds process has been smoother for some folks than others, according to conversations Modern Retail had with half a dozen brands and entrepreneurs.
Dame is refunding customers who paid its “Trump Tariff Surcharge” last year, becoming one of the first brands to proactively return money tied to President Donald Trump’s now-invalidated tariffs.
Many Amazon sellers and online brands say they won’t cut prices despite the Supreme Court ruling that struck down Trump’s tariffs.
Shoe brands, which are out billions of dollars from U.S.-imposed duties, are trying to find their footing after recent tariffs whiplash.
After seeing success with its Gen Z strategy in North America, Coach is now scaling that approach internationally.
In an interview with Modern Retail, E.l.f. Beauty’s chief digital officer, Ekta Chopra, shared the four pillars that guide the beauty brand’s approach to AI implementation.
The humble e-commerce site is getting a major upgrade at Lowe’s. The company is expanding a feature that uses customer data to personalize its website and, essentially, hopes that all customers will have a personalized website by the end of 2026.
As retailers start to experiment with digital screens to display advertising in stores, Dollar General is taking a more old-school approach.
Lowe’s is using AI to improve the mulch-buying process — a critical piece of spring sales for the home improvement retailer. Through a new AI-powered feature called “Mulch Me Now,” Lowe’s Mylow AI assistant will help customers calculate how much mulch they need.
Digital commerce is at a turning point. As artificial intelligence evolves, it is no longer simply a tool to support retail transactions behind the scenes. Instead, it is becoming a leading channel through which consumers discover products and make purchases. Major technology companies like Google and Microsoft are integrating AI agents into their search, browsing […]
As gas prices climb, companies are rolling out limited-time fuel perks to attract cost-conscious shoppers, boost foot traffic and provide some relief at the pump.
Thorne’s chief growth officer, Mary Beech, explained in a conversation at the Modern Retail Marketing Summit how the company has moved to a full-funnel marketing approach with new storytelling, channels and AI tools.
At the Modern Retail Marketing Summit in Huntington Beach, California, ThredUp’s SVP and head of marketing, Kristen Brophy, spoke about the company’s approach to customer acquisition and, specifically, how ThredUp is trying to improve its forecasting with the help of AI.
This week, Best Buy dropped some unexpected news that’s shaking up the retail leadership landscape: Corie Barry, one of just a handful of female CEOs of major retailers, will be out as its CEO beginning in late October.
Brands like Hint Water, Every Man Jack and Raw Sugar Living are redoing their packaging to draw in and retain new customers.
“Peak sales event” is still a common phrase in retail, and the big calendar moments like holidays and Amazon’s Prime Day absolutely matter. But treating peaks as isolated, predictable windows is outdated. Today, demand can surge at any time. A viral TikTok, a surprise influencer drop or a flash sale on a random Tuesday in […]
