Quip’s latest ad was entirely human-made, but it still received social media comments from people who assumed it was generated with AI. Here's how the brand responded.
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Quip’s latest ad was entirely human-made, but it still received social media comments from people who assumed it was generated with AI. Here's how the brand responded.
The tariff refunds process has been smoother for some folks than others, according to conversations Modern Retail had with half a dozen brands and entrepreneurs.
Dame is refunding customers who paid its “Trump Tariff Surcharge” last year, becoming one of the first brands to proactively return money tied to President Donald Trump’s now-invalidated tariffs.
Urban Outfitters likes to say it doesn't just create campaigns with Gen Z -- it also produces campaigns with them. UO's Cyntia Leo shares how the brand does exactly that.
Oral care brand Suri has put true circularity at the heart of its next product line, turning recycled toothbrush heads into soap dishes. Here's what it took to pull that off.
New from Modern Retail, the Next Gen Store Awards are designed to celebrate the innovations reshaping the modern in-store experience.
Williams-Sonoma, Inc. is officially relaunching dorm room furnishings brand Dormify after acquiring its intellectual property in May.
The tariff refunds process has been smoother for some folks than others, according to conversations Modern Retail had with half a dozen brands and entrepreneurs.
Dame is refunding customers who paid its “Trump Tariff Surcharge” last year, becoming one of the first brands to proactively return money tied to President Donald Trump’s now-invalidated tariffs.
Many Amazon sellers and online brands say they won’t cut prices despite the Supreme Court ruling that struck down Trump’s tariffs.
As retailers start to experiment with digital screens to display advertising in stores, Dollar General is taking a more old-school approach.
Lowe’s is using AI to improve the mulch-buying process — a critical piece of spring sales for the home improvement retailer. Through a new AI-powered feature called “Mulch Me Now,” Lowe’s Mylow AI assistant will help customers calculate how much mulch they need.
This Unpacked guide, sponsored by SheerID, explores how loyalty is no longer earned through rewards alone; it’s built through relevance, transparency and sustained commitment to understanding customers over time. Shifts in consumer behavior — specifically the desire for data privacy and instant, personalized recognition — and AI’s acceleration of the buying process are making traditional […]
Starbucks is shutting down its rewards program, “Coffee Loop,” which operated on a premise of “buy nine drinks, get one free.”
At the Modern Retail Marketing Summit, Renee Lopes Halvorsen, chief marketing officer of Marine Layer, spoke about how the brand is looking to combat a growing sense of digital fatigue with more fun, tactile experiences.
As gas prices climb, companies are rolling out limited-time fuel perks to attract cost-conscious shoppers, boost foot traffic and provide some relief at the pump.
Shoe brands are under pressure as the U.S.-Iran conflict squeezes the global oil supply. Not only are higher oil prices driving up shipping costs, but they’re also making shoe production more expensive.
This week, Best Buy dropped some unexpected news that’s shaking up the retail leadership landscape: Corie Barry, one of just a handful of female CEOs of major retailers, will be out as its CEO beginning in late October.
Digital commerce is at a turning point. As artificial intelligence evolves, it is no longer simply a tool to support retail transactions behind the scenes. Instead, it is becoming a leading channel through which consumers discover products and make purchases. Major technology companies like Google and Microsoft are integrating AI agents into their search, browsing […]
