The 2026 Modern Retail Index takes a deep look at the top retailers — from big-box stores to pharmacies to specialty retailers — and analyzes how they are recalibrating in response to today's unprecedented business challenges, with some doubling down on third-party marketplaces and retooling loyalty programs, and others experimenting with AI-driven personalization and faster delivery options.

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2026 Modern Retail Index: How retailers are tackling financial challenges, AI, marketplaces and supply chain