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Operations

In-depth analysis, interviews and news about innovative business operations from the authority on the reinvention of the retail industry.

Modern Retail Podcast: Inside David’s Bridal’s post-bankruptcy turnaround

March 28, 2026

Featured

People Who Shaped Retail

Jason Buechel, the man who’s tasked with energizing Amazon’s grocery business

December 12, 2025

Jason Buechel, a longtime Whole Foods leader with roots in food and technology, is now tasked with unifying Amazon’s sprawling grocery business and solving the company’s decades-long struggle to gain traction in the category.

People Who Shaped Retail

How Mandy Fields steered E.l.f. Beauty through tariffs and a high-stakes Rhode acquisition in 2025

December 10, 2025

Having spent seven years at E.l.f. Beauty, CFO Mandy Fields breaks down the day-to-day challenges and opportunities of growing a beauty brand.

People Who Shaped Retail

Barnes & Noble CEO James Daunt has mastered the art of the bookstore turnaround

December 08, 2025

Over the past six years, James Daunt has operationally flipped the U.S.'s largest bookstore chain upside down. Now in growth mode, the once-struggling retailer is a prime example of how to save one.

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Member Exclusive

Marketplace Briefing: Why Amazon is moving Prime Day to June from July, and what it means for sellers

March 26, 2026

After nailing subscription, Chewy eyes AI and new categories

March 26, 2026

Sponsored

Moving deliberately rather than fast: How brands and retailers are achieving AI success

March 25, 2026

Anthropologie says it marries data and intuition in merchandising as it looks for ‘calculated risks’

March 25, 2026

‘Charting a new course’: How Brooks Running’s first chief product officer aims to accelerate the brand’s growth

March 25, 2026

Supply Chain Shakeup

Amazon pressures Walmart, other retailers with one-hour delivery

March 24, 2026

New Economic Realities

Pawn shops see more business amid consumer cost pressures

March 23, 2026

Store of the Future

Babylist’s newest arrival is a New York showroom

March 23, 2026

Rising gas prices could be the straw that breaks consumer spending

March 23, 2026

Luxury, vintage sales are rising on cruise ships

March 20, 2026

Beef tallow is starting to go mainstream on grocery shelves

March 19, 2026

Store of the Future

Why Parker Thatch transformed its strip-mall storefront into a livestreaming studio

March 18, 2026

Member Exclusive

Brands Briefing: Inside Cotopaxi’s plans to double its store count by 2029

March 17, 2026

Little Spoon launches baby formula in bid to expand feeding portfolio

March 17, 2026

Store of the Future

Cymbiotika lands in Ulta just months after launching in Target

March 13, 2026

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Top Story

E.l.f. Beauty’s chief digital officer shares her strategy for the AI era

In an interview with Modern Retail, E.l.f. Beauty's chief digital officer, Ekta Chopra, shared the four pillars that guide the beauty brand's approach to AI implementation.

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