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As Walmart and Amazon race to deliver online orders to customers in a one-day window, Target is reaping the profits of its store-centric same-day delivery strategy.
Stores aren't dead, but what they're being used for is changing.
When Topshop announced last week that it was filing for bankruptcy in the U.S. and liquidating all U.S. stores, it should not have come as a surprise.
Mobile payments are still a thorny issue for retailers.
Brands and retailers are turning to experience-based programs to build an army of brand advocates and organic influencers.
Point-of-sale loans are a customer acquisition opportunity for retailers.
Retailers are deploying robots to make stores more productive, an essential part of their e-commerce and delivery efforts.
Walmart is using money services to build loyalty among lower-income and underbanked customers.
Apple has built a retail template other stores can borrow from: neat minimal stores with personalized service and experiences.
Office supplies companies are using physical locations as service hubs to grow revenue and loyalty from business customers.
Wayfair is launching a permanent retail store to help drive traffic to its e-commerce platform.
Starbucks is looking to customer insights and startups to help evolve its store strategy.
Blue Bottle and Mercedes-Benz Stadium in Atlanta are two of the most recent facilities to announce that they'll either be going completely cashless or are starting to test it out.
Kohl's is equipping more of its stores with enhanced ship-from-store capabilities, as it seeks one more way to one-up its competitors.
As Target and Walmart increasingly build up their e-commerce offerings, Amazon is trying to cling to its positioning in search results. As such, the e-commerce giant tweaked its algorithm to focus more on external search results. When customers type “leopard print bedding” into Google, Amazon wants to ensure that an Amazon product -- not a Walmart product -- comes up first. It's a small but important change, and signals a turning tide.
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