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How retailers can address the Black Friday trust crisis one shopper at a time

November 26, 2025

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How Gladly is redefining AI in CX for retailers and customers

November 25, 2025

The new consumer journey, according to the CMO of Assembly

November 20, 2025

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How retailers can address the Black Friday trust crisis one shopper at a time

November 11, 2025

How retailers are fixing costly mobile accessibility issues

November 11, 2025

How brands and retailers are planning their marketing spend during the holiday season to avoid diminishing returns

November 06, 2025

How David’s Bridal and Shopify are driving a new era of bridal retail with technological innovation

November 05, 2025

Inside Saatva’s measurement approach linking TV ads to in-store sales

October 30, 2025

How connected data gives retailers an edge in an unpredictable holiday season

October 30, 2025

How retailers can reduce guest checkout friction ahead of holiday shopping

October 28, 2025

Inside TikTok Shop’s new campaign to help emerging brands succeed

October 06, 2025

How non-endemic commerce media unlocks new opportunities for brands and retailers

August 28, 2025

Valuespending: Turning intentional shopping into lasting loyalty

August 28, 2025

How retailers can balance shopper privacy in a data-driven world

August 26, 2025

How retailers are leaving money on the table by treating CX as a cost center

July 16, 2025

Green thumbs and optimized storefronts: The garden retailers’ guide to capturing the next generation of plant parents

June 26, 2025

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Top Story

The Marketplace Boom

MAC Cosmetics maps out its holiday live-shopping push

MAC Cosmetics's svp of global marketing, Emily Bromfield, shared how the brand is thinking about live shopping on platforms like Douyin, Tmall and TikTok Shop.

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