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The Body Shop's US general manager Andrea Blieden: "If you want to capitalize on the fact that over 30% of Americans are using Amazon, you gotta go there."
"We were kind of an accidental DTC company," Lo & Sons co-founder Derek Lo said on the Modern Retail Podcast. "We started before the term even existed."
"The cost to acquire customers online is unsustainable for a lot of companies," Iris Nova founder Zak Normandin said on the Modern Retail Podcast. "So we've learned to actually do retail in our own way now and actually use retail to our advantage."
"We really realized that we had built a platform that could treat and serve far greater needs than just that one condition area," said Will Flaherty, VP of growth at Ro.
"It's okay now to be a feminine feminist," said Rebecca Taylor president Janice Sullivan. "It wasn't, maybe, years ago."
"Venture dollars are to build something you can use and reuse -- an engineering team, a product team, maybe another HQ in another geo, another customer service team. It's not to be spent on Facebook."
"A lot of these DTC companies selling consumer-facing products think of themselves in the way tech thought of itself 10 or 15 years ago."
"You get to a stage in your life where you're forced to make hundreds and hundreds of purchasing decisions for products you've never used before. That's unlike anything else you shop for."
For Helena Price Hambrecht the abundance of alcohol at every after-work event meant that hangovers seemed inevitable. "Why isn't there a better way to drink?"
Brands and retailers are retaining their resources and keeping the tech stacks they have. That's according to a recent survey of brands and retailers from Modern Retail and Glossy. The respondents were asked if they've updated their e-commerce platforms in the last year, and many said they hadn't
Read MoreJoin us at the Modern Retail DTC Summit, where we’ll dive deep into what it means to be a DTC brand, speaking with leaders in the space about how their business models have shifted and what they’re focusing on now.
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