SmileDirectClub is trying to patent its entire retail ‘experience’
After review, Modern Retail has retracted this article
The 2026 Modern Retail Index takes a deep look at the top retailers — from big-box stores to pharmacies to specialty retailers — and analyzes how they are recalibrating in response to today's unprecedented business challenges, with some doubling down on third-party marketplaces and retooling loyalty programs, and others experimenting with AI-driven personalization and faster delivery options.
Amina Pasha, chief marketing officer at Thrive Market, believes building trust is the most important way brands can differentiate themselves as algorithms fragment the customer journey and AI reshapes discovery.
Target has sent corporate employees a page with answers to commonly asked questions related to ICE's increased presence in Minnesota, as it avoids commenting on high-profile incidents at its stores.