Stay in Touch
Mobile payments are still a thorny issue for retailers.
Brands and retailers are turning to experience-based programs to build an army of brand advocates and organic influencers.
Retailers are deploying robots to make stores more productive, an essential part of their e-commerce and delivery efforts.
Walmart is renovating tired old stores and using automation technology to help it serve in-store and e-commerce customers concurrently.
It's been two years since Amazon Cash launched in the U.S., but it's unclear how it will scale to physical stores.
Amazon is letting third-party sellers access detailed analytics about buyers.
Walmart is using money services to build loyalty among lower-income and underbanked customers.
Amazon is growing the reach of its homegrown shipping capabilities, positioning itself to compete with UPS and FedEx.
Apple has built a retail template other stores can borrow from: neat minimal stores with personalized service and experiences.
Office supplies companies are using physical locations as service hubs to grow revenue and loyalty from business customers.
As prescription revenue is under pressure, Walgreens looks to CPG retail, grocery and private-label brands to fuel growth.
Reebok has launched an experience-based loyalty program to personalize customer relationships and acquire customer feedback.
Dollar Shave Club CEO Michael Dubin talks to Digiday about his plans to keep the brand’s momentum.
Beer company Molson Coors is investing in e-commerce to learn more about its customer base.
1-800-Flowers has used a vast physical footprint to underpin its e-commerce business.
Emilie Arel joined Casper in late 2019 as its president and chief commercial officer. She oversees all the disparate and growing parts of Casper's retail business. Arel spoke on the Modern Retail Podcast about what she's focused on during her tenure, as well as how the pandemic through everything into disarray. "I don't think we recognized how much people would invest in their home so quickly," she said. "We had no clue we'd still be sitting in our houses almost a year from then that was not on the horizon."
Read MoreAt the Modern Retail Summit LIVE, retail executives will come together virtually to discuss effective strategies for driving sales by building a loyal customer base both online and offline.
Buy Passes
