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Mobile payments are still a thorny issue for retailers.
Brands and retailers are turning to experience-based programs to build an army of brand advocates and organic influencers.
Retailers are deploying robots to make stores more productive, an essential part of their e-commerce and delivery efforts.
Walmart is renovating tired old stores and using automation technology to help it serve in-store and e-commerce customers concurrently.
It's been two years since Amazon Cash launched in the U.S., but it's unclear how it will scale to physical stores.
Amazon is letting third-party sellers access detailed analytics about buyers.
Walmart is using money services to build loyalty among lower-income and underbanked customers.
Amazon is growing the reach of its homegrown shipping capabilities, positioning itself to compete with UPS and FedEx.
Apple has built a retail template other stores can borrow from: neat minimal stores with personalized service and experiences.
Office supplies companies are using physical locations as service hubs to grow revenue and loyalty from business customers.
As prescription revenue is under pressure, Walgreens looks to CPG retail, grocery and private-label brands to fuel growth.
Reebok has launched an experience-based loyalty program to personalize customer relationships and acquire customer feedback.
Dollar Shave Club CEO Michael Dubin talks to Digiday about his plans to keep the brand’s momentum.
Beer company Molson Coors is investing in e-commerce to learn more about its customer base.
1-800-Flowers has used a vast physical footprint to underpin its e-commerce business.
While other states have had conflicting rulings over Amazon's liability risk -- a court in Texas last month said Amazon wasn’t on the hook for a battery sold by a third party, for instance -- the growing number of legal authorities who are holding Amazon accountable is a concerning sign for the company. The U.S. Consumer Products Safety Commission lawsuit is only the latest.
Read MoreAt Modern Retail’s Livestream Commerce Trends, we’ll explore how the growth of livestream and video shopping trends are transforming how retailers, brands and marketing teams are engaging with consumers in-stream and live across social and owned-and-operated websites.
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