Brands and retailers are turning to experience-based programs to build an army of brand advocates and organic influencers.
Retailers are deploying robots to make stores more productive, an essential part of their e-commerce and delivery efforts.
Walmart is renovating tired old stores and using automation technology to help it serve in-store and e-commerce customers concurrently.
Amazon is letting third-party sellers access detailed analytics about buyers.
Amazon is growing the reach of its homegrown shipping capabilities, positioning itself to compete with UPS and FedEx.
Apple has built a retail template other stores can borrow from: neat minimal stores with personalized service and experiences.
Office supplies companies are using physical locations as service hubs to grow revenue and loyalty from business customers.
As prescription revenue is under pressure, Walgreens looks to CPG retail, grocery and private-label brands to fuel growth.
Reebok has launched an experience-based loyalty program to personalize customer relationships and acquire customer feedback.
Dollar Shave Club CEO Michael Dubin talks to Digiday about his plans to keep the brand’s momentum.
Beer company Molson Coors is investing in e-commerce to learn more about its customer base.
1-800-Flowers has used a vast physical footprint to underpin its e-commerce business.
At the Modern Retail Summit, retail marketers will discuss everything from the Amazon effect to new infrastructure to the shift in the direct-to-consumer world.Book Passes