Modern Retail Commerce Summit

New Orleans, LA
Apr 15–17, 2024

Retailers are no longer just retailers: they’re technology platforms, they’re advertising networks, they’re fulfillment centers, the list goes on. Every few months a new challenge appears, and retail brands are forced to evolve their strategies.

At the Modern Retail Commerce Summit, the best and most innovative minds in the space will dive into this. The event will look at ways online companies are expanding into brick-and-mortar, as well as how traditional retail is figuring out digital. It will look at the e-commerce tech stacks the most forward-thinking companies are leveraging, and talk with brands that have upended their marketing strategies due to large ecosystem and consumption shifts. In short, the Summit will look at all the ways technology is driving the retail industry forward and go deep into new commerce strategies.

Speakers

  • Kim Chappell
    CHIEF BRAND OFFICER
    BOBBIE
  • Jonathan Chin
    CO-FOUNDER, HEAD OF GROWTH & DATA STRATEGY
    FACTEUS
  • Lorn Davis
    HEAD OF PRODUCT & STRATEGY
    FACTEUS
  • Daniel Folkman
    SVP, BUSINESS
    GOPUFF
  • Randy Goldberg
    CO-FOUNDER & CHIEF BRAND OFFICER
    BOMBAS
  • Joe McCambley
    CMO
    SAATVA
  • Michael Mosser
    VP, CATEGORIES – WALMART MARKETPLACE
    WALMART
  • Feliz Papich
    VP, DIGITAL PRODUCT MANAGEMENT & CUSTOMER EXPERIENCE
    CROCS
  • Michelle Peterson
    CMO
    KENDRA SCOTT
  • Arnaud Plas
    CO-FOUNDER & CEO
    PROSE
  • Doug Reinart
    CHIEF OPERATING OFFICER & AMERICAS LEADER
    GODIGITAL MEDIA GROUP
  • Marisa Runyon
    HEAD OF CREATIVE CONTENT
    SHEIN
  • Lindsay St. Clair
    EXECUTIVE CREATIVE DIRECTOR & VP, BRAND
    BUBBLE SKINCARE
  • Jeanelle Teves
    CHIEF COMMERCIAL OFFICER
    BUGABOO
  • Steven Tristan Young
    CMO
    POSHMARK

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Agenda

Apr. 15

  • 1:30 pm CT
    Registration Opens
    Grand Ballroom Foyer, Level 2

  • 2:00 pm CT
    Opening Remarks
    Grand Ballroom, Level 2

    Join us as we welcome everyone and open the summit by going over key trends and challenges in the industry.

    Cale Weissman

    EDITOR-IN-CHIEF

    MODERN RETAIL

  • 2:15 pm CT
    How Gopuff is Expanding Its Instant Commerce Vision
    Grand Ballroom, Level 2

    Gopuff is known as the app that can deliver convenience products within minutes. BUt the company has bigger ambitions to expand its quick-commerce vision even further. In this session, svp of business Daniel Folkman will discuss recent updates to Gopuff’s business and big plans it has for 2024.

    Daniel Folkman

    SVP, BUSINESS

    GOPUFF

    Moderator
    Cale Weissman
  • 2:45 pm CT
    Debunking Myths About Linear TV
    Grand Ballroom, Level 2

    Connected TV is all the rage, but what about poor old linear TV. For premium mattress brand Saatva, linear has proven to be one of its most important channels. In this session, CMO Joe McCambley, a digital advertising veteran, will talk about common misconceptions about linear and how the brand was able to use it to drive sales.

    Joe McCambley

    CMO

    SAATVA

    Moderator
    Cale Weissman
  • 3:05 pm CT
    Understanding Consumer Dynamics and Insights with AI
    Grand Ballroom, Level 2

    Do you ever wish you could just reach out and talk to your customers anytime you want? In this session, we will explore the intersection of consumer data and AI and chat through how Facteus has harnessed AI to inhabit the personas of select cardholders. This has resulted in the reveal of profound insights into consumer behaviors through the team's latest innovation, Mobius Personas. Let's embark on a journey to reimagine customer data in the age of AI.

    Jonathan Chin

    CO-FOUNDER, HEAD OF GROWTH & DATA STRATEGY

    FACTEUS

    Lorn Davis

    HEAD OF PRODUCT & STRATEGY

    FACTEUS

  • 3:20 pm CT
    Taking a Grassroots Approach to Marketing
    Grand Ballroom, Level 2

    Instead of investing heavily in paid ads, Bubble is focused on developing a community of brand advocates. The company taps this network for authentic product feedback, user generated content and live events. In this session, Bubble’s executive creative director and vp of brand, Lindsay St. Clair will break down the company’s community building strategy.

    Lindsay St. Clair

    EXECUTIVE CREATIVE DIRECTOR & VP, BRAND

    BUBBLE SKINCARE

    Moderator
    Maria Monteros
  • 3:45 pm CT
    How Social Impact Remains Core to Bombas’s Marketing Strategy
    Grand Ballroom, Level 2

    Bombas has been around for over a decade, and social responsibility has always been core to its positioning. For every item purchased, Bombas donates an item to someone facing homelessness. This past year, the company launched a campaign to honor its 100 millionth donation – and it speaks to the way the company tells its story and markets the brand. Here, co-founder Randy Goldberg will dive into how Bombas became the brand it is today, and why this latest campaign highlights the company’s unique marketing strategy.

    Randy Goldberg

    CO-FOUNDER & CHIEF BRAND OFFICER

    BOMBAS

    Moderator
    Cale Weissman
  • 4:15 pm CT
    Networking Break

  • 4:30 pm CT
    Challenge Board & Sandbox Presentations
    Salon 1

    Brands & retailers only. Join us for a breakout session where we will create a challenge board and have an open and candid discussion about the industry. During Sandbox Presentations we will hear a few words from our partners.

  • 5:15 pm CT
    VIP Welcome Reception
    Lafayette Ballroom, Level 2

    By invitation only.

  • 5:30 pm CT
    8-Minute Meetings
    Lafayette Ballroom

    By invitation only. The 8-minute business meetings connect VIP retail executives with innovative technology platforms and media companies. They are designed to help your team build valuable new relationships and ultimately, close business deals.

  • 6:20 pm CT
    Cocktail Reception
    Courtyard, level 3 across from hotel reception

    Open to all.

Apr. 16

  • 8:30 am CT
    Breakfast & Registration Re-Opens
    Grand Ballroom Foyer, Level 2

  • 9:00 am CT
    Working Groups
    Salon 1 & Grand Ballroom, Level 2

    Join us in one of two breakout sessions where we will discuss challenges and actionable solutions. Working Group 1: The New Customer Acquisition Landscape Working Group 2: Expanding Sales Channels

  • 9:45 am CT
    Modern Market
    Grand Ballroom Foyer, Level 2

    Join us for a networking break where attending brands will showcase their products and hand out samples.

  • 10:15 am CT
    Welcome Back
    Grand Ballroom, Level 2

    Maria Monteros

    REPORTER

    MODERN RETAIL

  • 10:20 am CT
    Balancing "People-First" and Performance Marketing
    Grand Ballroom, Level 2

    In recent years, the retail industry has placed a bigger focus on performance-based marketing. But for Kendra Scott CMO Michelle Peterson the secret sauce to building a multi-generational brand is a mix of performance marketing and people marketing. In this session, Peterson will walk us through how Kendra Scott is combining metrics with powerful storytelling.

    Michelle Peterson

    CMO

    KENDRA SCOTT

    Moderator
    Maria Monteros
  • 10:50 am CT
    The Case for Making Live Shopping Work
    Grand Ballroom, Level 2

    Poshmark unveiled its live shopping tool for sellers a year ago. Now the company is seeing adoption blossom on the platform with sellers hosting thousands of shows a month. Poshmark CMO Steven Tristan Young will walk us through how the company is encouraging adoption and making improvements to the live shopping experience.

    Steven Tristan Young

    CMO

    POSHMARK

    Moderator
    Maria Monteros
  • 11:20 am CT
    How to Build Consumer Trust
    Grand Ballroom, Level 2

    Overcoming the stigma around baby formula can be a big hurdle for brands in this category. For Bobbie, the key is building consumer trust through every aspect of the organization— from sourcing transparency to brand marketing. In this session, Bobbie’s Chief Brand Officer Kim Chappell will walk us through what it takes to be a trusted brand amidst controversy around the baby formula category.

    Kim Chappell

    CHIEF BRAND OFFICER

    BOBBIE

    Moderator
    Maria Monteros
  • 11:50 am CT
    What it Takes to Reinvent a Historic Brand

    Eastern Mountain Sports, whose roots date back to 1967, is in the process of a comprehensive brand refresh. For the beloved sporting goods chain, that means injecting more emphasis on design, introducing new store concepts and expanding its customer base. In this session, you’ll hear from Doug Reinart, COO and Americas Leader of GoDigital Media Group, about how the company is elevating the Eastern Mountain Sports brand for the current generation of shoppers.

    Doug Reinart

    CHIEF OPERATING OFFICER & AMERICAS LEADER

    GODIGITAL MEDIA GROUP

    Moderator
    Maria Monteros
  • 12:15 pm CT
    Lunch
    Grand Ballroom Foyer, Level 2

  • 12:45 pm CT
    Afternoon Break

  • 5:30 pm CT
    8-Minute Meetings
    Lafayette Ballroom

    By invitation only. The 8-minute business meetings connect VIP retail executives with innovative technology platforms and media companies. They are designed to help your team build valuable new relationships and ultimately, close business deals.

  • 6:20 pm CT
    Cocktail Reception
    Courtyard, level 3 across from hotel reception

    Open to all.

Apr. 17

  • 8:30 am CT
    Breakfast
    Grand Ballroom Foyer, Level 2

  • 9:00 am CT
    Welcome Back
    Grand Ballroom, Level 2

    Cale Weissman

    EDITOR-IN-CHIEF

    MODERN RETAIL

  • 9:05 am CT
    Inside Shein’s Content Creation Strategy
    Grand Ballroom, Level 2

    No brand or platform can rely on selling products alone. Which is to say: content is king. Shein knows this, and has spent years honing its content creation strategy. The company hosts livestreams that are posted on its app, as well as on other platforms like TikTok and YouTube. With this, Shein has built out a content studio and figured out the best ways to presents its products. In this session, head of content creation Marisa Runyon will dive into how the program has grown and Shein’s overall content strategy.

    Marisa Runyon

    HEAD OF CREATIVE CONTENT

    SHEIN

    Moderator
    Cale Weissman
  • 9:25 am CT
    Future-Proofing a Tech Stack to Make for a Seamless Customer Experience
    Grand Ballroom, Level 2

    A good tech stack is invisible to the shopper’s eye, but a beast to implement. That’s especially true when a company brings another brand into the fold. Crocs has dealt with this firsthand after it acquired Hey Dude. In this session, Crocs vp of digital product management and customer experience, Feliz Papich, will talk about how Crocs has built out its tech stack – as well as how it brought Hey Dude into the fold. Both companies prize themselves on their seamless technology that help grow DTC sales – here we’ll discuss how the company strategizes this.

    Feliz Papich

    VP, DIGITAL PRODUCT MANAGEMENT & CUSTOMER EXPERIENCE

    CROCS

    Moderator
    Cale Weissman
  • 9:45 am CT
    How Walmart Marketplace Has Evolved and Built out Its Assortment
    Grand Ballroom, Level 2

    Walmart’s online marketplace has been around for over a decade, and the company has been adding to it ever since. In this session, Walmart Marketplace’s vp of categories, Michael Mosser, will dive into the evolution of the platform, how it fits into the overall Walmart omnichannel ecosystem and some recent category expansions.

    Michael Mosser

    VP, CATEGORIES – WALMART MARKETPLACE

    WALMART

    Moderator
    Cale Weissman
  • 10:05 am CT
    How to Grow a Luxury Brand Across the Retail Landscape
    Grand Ballroom, Level 2

    Bugaboo is a premium parenting brand, perhaps best known for its stroller. And the company is very intentional about all of its channel expansions. In this session, chief commercial officer Jeanelle Teves will discuss how Bugaboo approaches the retail landscape, all while keeping in mind its direct-to-consumer business.

    Jeanelle Teves

    CHIEF COMMERCIAL OFFICER

    BUGABOO

    Moderator
    Cale Weissman
  • 10:25 am CT
    How Prose Has Expanded its Business While Keeping Profitability in Mind
    Grand Ballroom, Level 2

    Prose is a growing personalized and made-to-order beauty brand that recently expanded from hair care to skin care. But one thing it’s always been focused on is profitability. In this session, co-founder and CEO Arnaud Plas will discuss how the company strategizes its growth while making sure marketing and expansions don’t break the bank.

    Arnaud Plas

    CO-FOUNDER & CEO

    PROSE

    Moderator
    Cale Weissman
  • 10:45 am CT
    Closing Remarks
    Grand Ballroom, Level 2

    Cale Weissman

    EDITOR-IN-CHIEF

    MODERN RETAIL

Location

The Ritz-Carlton, New Orleans


Connect Pass
$3,195
  • • Access to three days of key insights and honest discussion
  • Three one-on-one 8-Minute Meetings with executives of your choice
  • • Early access to book the one-to-one meetings of your choice
  • • Networking functions including meals, cocktail receptions, attendee activities and more
  • • Access to our meeting scheduler to help you find the perfect prospects
  • Brand or retail marketing execs: You may be eligible for a discounted Retailer Pass. Contact us here to find out.
Buy Now
Best Value
Premium Connect Pass
$5,195
  • • Access to three days of key insights and honest discussion
  • Five one-on-one 8-Minute Meetings with executives of your choice
  • • Early access to book the one-to-one meetings of your choice
  • • Networking functions including meals, cocktail receptions, attendee activities and more
  • • Access to our meeting scheduler to help you find the perfect prospects
  • Brand or retail marketing execs: You may be eligible for a discounted Retailer Pass. Contact us here to find out.
Buy Now

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