Startups

Surreal cuisine: Why investors and entrepreneurs are intrigued by ghost kitchens

A new type of restaurant is becoming popular, and you can't sit down in it. Called "ghost kitchens," these delivery only establishments are catching entrepreneurs' eyes and investors' capital.

Latest Stories

  • JAN 09, 2020

    The future is female (founded): Lola workshops its caring, inclusive culture as a women-led startup

    As more DTC companies face cultural growing pains, Lola's co-founders are trying to build a culture that supports all of its employees.

  • JAN 07, 2020

    In effort to boost retention, e-commerce startups are selling access to events and content

    As subscription startups look to boost their retention rates, they are doing away with the term subscription. Instead, they're pitching customers on joining a membership, where they'll get access to more than just product. The hope is that by giving subscribers access to more exclusive perks like events or special sales, they will stick with the service longer, and spend more money with the company

  • JAN 02, 2020

    In 2020, DTC brands will hit a revenue wall

    As CAC costs continue to rise, DTC brands may begin to feel the stress of business reality. The question remains: what comes next for businesses that grew online and are expected to scale beyond $50 million. While some may be able to build solid omnichannel businesses, others may be in the midst of a reckoning.

  • DEC 27, 2019
    Q&A

    Forerunner Ventures’ Eurie Kim: You’re not going to get clarity at an early stage startup

    Since San Francisco-based Forerunner Ventures launched its first venture fund in 2010, the firm has backed some of the fastest-growing direct-to-consumer startups in recent years, from Bonobos to Away to Glossier. Now, as there are DTC brands in every category from toothpaste to pet food, Forerunner is making a more diverse array of investments in commerce. This year for example, Forerunner started investing in more companies like supply chain company Attabottics and returns startup Narvar that help address the logistical challenges these DTC brands face as they scale.

  • DEC 24, 2019

    ‘Costs just became unsustainable’: The year Facebook fell out of favor with DTC brands

    For years, direct-to-consumer brands have relied on Facebook and Instagram advertising to acquire new customers rapidly. This year, they tried to wean themselves off of it. Rather than putting all of their eggs in one basket, more DTC brands see acquiring customers in places other than Facebook as key to building a profitable, sustainable business.

  • DEC 18, 2019

    Why 2019 was a big year for point-of-sale lenders

    While individual retail credit cards lose their luster, new programs providing no-interest loans are becoming much more popular. New data shows just how quick these services are growing, and how this past year helped these companies get some real traction.

  • DEC 13, 2019

    As Peloton tries to find a growth path, it needs to contend with cheaper competition

    Peloton has had a rough week. First, it aired a TV ad that was widely panned. Then, a short seller brought up some searing points about the competitive landscape. The question remains: Can the exercise company rely on its cult-like status to become the multi-billion dollar brand investors think it can be?

  • DEC 11, 2019

    With Lululemon COO, Away gets a new CEO experienced in expansion

    On Monday, Away announced that Stuart Haselden, currently Lululemon's COO, will replace co-founder Steph Korey as CEO come January. Haselden has experience navigating some of the key challenges Away will face -- namely, evolving a company's brand identity as it expands beyond its core product, and developing a comprehensive plan for international expansion.

  • DEC 10, 2019

    How DTC startups are preparing for an uptick in returns over the holidays

    In order to better manage returns over the holidays, all retailers are looking at how they can give customers more cost-effective ways to exchange and send back items. But it's particularly a challenge for direct-to-consumer startups, many of whom at most have a handful of physical stores that customers can return products to.

  • DEC 06, 2019

    ‘New cultural schadenfreude’: Peloton’s ad crisis highlights problems emblematic of a new class of companies

    Peloton has had a rough week, following the release of a much-derided TV ad. People on Twitter criticized the company, and its market capitalization dropped. The entire saga highlights a new kind of luxury company -- and how they represent a growing cultural divide.

  • NOV 21, 2019

    Beyond pop-ups: How brands look for low-cost ways to test physical retail

    Typically, the path to opening a permanent physical store for older DTC brands like Casper and Glossier looked like this: open a few pop-up stores in the cities where most of your customers are, make sure that they're stacked with highly Instagrammable displays and events, and use those pop-ups as a training ground for opening up your own physical retail stores. But even pop-ups that only run for a few months can be expensive. So, many younger brands are trying to strike partnerships with other DTC brands to display product in their stores for a limited period of time, or partner with companies outside of retail to display product or host events

  • NOV 15, 2019

    ‘I’m in Facebook every day, and I’m freaking out right now’: Confessions of a DTC marketer

    There's a rising supply of direct-to-consumer brands eager to hand over money to agencies to help them with their Facebook marketing. In the latest edition of our Confessions series, in which we offer anonymity in exchange for candor, we speak to a former marketer who cycled through several agencies -- ultimately landing at one that focused mostly on direct-to-consumer brands -- before going freelance.

  • JAN 14, 2020
    Sponsored

    Staying relevant in a fast-paced industry: A health and beauty company's guide

    A growing number of health and beauty brands are turning to cloud-based systems that can handle customer, financial and inventory data across all processes, from production to payment.

Modern Retail Summit
Apr 20–Apr 22, 2020

At the Modern Retail Summit, we’ll bring together hundreds of senior retail marketers to discuss the challenges they’re facing and the solutions they’re seeking in the era of smarter retail.

Buy Passes