Main Event Image

Customers are more influential than ever before, and retail strategies are being built around their needs, behaviors and preferences. But don’t think about throwing out the old playbook: Physical stores work hand-in-hand to boost e-commerce, direct mail moves the needle and word-of-mouth drives sales. What’s changed is the table stakes need for customer information and data insights to form strategic decisions. Retailers have to smarten up, or miss out.

Join us at the Modern Retail Summit, where retail marketers will discuss everything from the Amazon effect to new infrastructure to the shift in the direct-to-consumer world.

Please note: The health and safety of attendees is our top priority which is why we’re requiring proof of vaccination prior to the event and masks to be worn indoors. You can find more about Digiday Media's Covid protocols here.

Book Passes

Interested?

Submit your info to be contacted about opportunities to sponsor, receive a complimentary retailer pass and speak at this event and others like it.

Speakers

  • Jolene Abbott
    SVP, HEAD OF GLOBAL MARKETING & E-COMMERCE
    EMBER
  • Katie Beal Brown
    FOUNDER
    LONE RIVER RANCH WATER
  • Amanda Bopp
    VP, DIGITAL MARKETING & CRM
    KATE SPADE
  • Michael Burke
    INDUSTRY DIRECTOR, BRANDED APPAREL & DURABLES
    GOOGLE
  • Sushma Dwivedi
    VP, COMMUNICATIONS & BRAND MARKETING
    DAILY HARVEST
  • Ben Eachus
    CO-FOUNDER & CEO
    FLOWSPACE
  • Ben Goodwin
    CO-FOUNDER & CEO
    OLIPOP
  • Martin Kilp
    GLOBAL MANAGER OF PAID SOCIAL
    AFTERPAY
  • Rich Lawrence
    VP WEST
    SMARTLY.IO
  • AiCi Li
    DIRECTOR, SHOPPER & RETAIL LAB
    MARS, INC.
  • Chip Malt
    CO-FOUNDER & CEO
    MADE IN
  • Chris McDonough
    CEO
    CORKCICLE
  • Carly McGinnis
    HEAD OF PRODUCTION, SALES, & LOGISTICS
    EXPLODING KITTENS
  • Dan Mohnke
    VP, E-COMMERCE
    NISSAN
  • Dan Ucko
    HEAD OF GROWTH
    THE FASCINATION
  • Tara Salcido
    VP OF SALES
    INMARKET

Agenda

October 12, 2021

  • 2:00 pm PST
    Registration Opens
    Ambassador Ballroom Foyer

  • 2:30 pm PST
    Opening Remarks
    Ambassador Ballroom 1-3

    Join us as we welcome everyone and open the summit by going over key trends and challenges in the industry.

    Cale Weissman

    EDITOR-IN-CHIEF

    MODERN RETAIL

  • 2:45 pm PST
    The Power of Design and Innovation
    Ambassador Ballroom 1-3

    Innovation and design are at the core of Corkcicle’s products and brand image. In this session, Corkcicle CEO, Chris McDonough will walk us through how the brand is able to innovate in order to accelerate brand growth in today’s unprecedented retail environment.

    Chris McDonough

    CEO

    CORKCICLE

    Moderator
    Cale Weissman
  • 3:15 pm PST
    A Customer Centric Approach to Brand Engagement
    Ambassador Ballroom 1-3

    No matter the state of the world, Daily Harvest puts customers at the center of everything they do. By authentically living its mission and values, remaining incredibly nimble, and continuously testing new channels, the brand has built strong bonds with their customers at every touchpoint. Join vp of brand marketing and communications, Sushma Dwivedi, for a conversation on how they’ve built a highly engaged community over time by meeting customers where they are - which is also exactly where they want to be.

    Sushma Dwivedi

    VP, COMMUNICATIONS & BRAND MARKETING

    DAILY HARVEST

    Moderator
    Anna Hensel
  • 3:30 pm PST
    Iconic Brands Transforming for What’s Next: How the DTC evolution is reshaping retail
    Ambassador Ballroom 1-3

    Last year, as consumer behaviors shifted, the need for retail marketers to take transformational action accelerated. Brands now have the opportunity to reshape the consumer journey, evolve their relationship with new and loyal shoppers, and activate cross-channel data to inform the future of their business. Join Michael Burke, Industry Director, Google, in conversation with Amanda Bopp, VP of Digital Marketing & CRM, Kate Spade, as they discuss strategic differentiators needed to build for the future of retail.

    Amanda Bopp

    VP, DIGITAL MARKETING & CRM

    KATE SPADE

    Michael Burke

    INDUSTRY DIRECTOR, BRANDED APPAREL & DURABLES

    GOOGLE

  • 3:45 pm PST
    Explosive Demand and Dwindling Supplies: How Exploding Kittens Landed on their Feet
    Ambassador Ballroom 1-3

    When lockdowns swept across the globe, families everywhere turned to tabletop games to pass the time. But when the world emerged from the pandemic, the tabletop gaming industry was expected to decline as people returned to their old habits. That hasn’t been the case for Exploding Kittens. In this session, Carly McGinnis, head of production, sales, and logistics, will provide insight into how she mobilized her company to tackle constantly evolving logistical challenges, how to balance big-box retail with direct-to-consumer goals, and her vision on retail and tabletop gaming in a post-pandemic world.

    Carly McGinnis

    HEAD OF PRODUCTION, SALES, & LOGISTICS

    EXPLODING KITTENS

    Moderator
    Anna Hensel
  • 4:10 pm PST
    Satisfying Customer Expectations in E-Commerce
    Ambassador Ballroom 1-3

    The pandemic helped accelerate a trend long underway: people want to make purchases online, and brands need to be ready to accommodate. As more spending shifts to online channels, customer expectations for a seamless shopping experience and speedy delivery are also changing, and more consumers than ever expect orders in-hand within a day of pressing the purchase button. This session will showcase why brands, like customer Reel Paper, are adopting accelerated, omnichannel fulfillment strategies that provide the speed and convenience needed to make (or break) a customer experience.

    Ben Eachus

    CO-FOUNDER & CEO

    FLOWSPACE

  • 4:20 pm PST
    Authentic Story Telling on Social Media
    Ambassador Ballroom 1-3

    Lone River's dedication to brand storytelling has enabled the brand to break through the crowded hard seltzer space and become the top ranch water in the US with a national footprint in under 18 months. This was achieved by understanding the importance of social media and building early and authentic one-on-one connections with customers, doubling down on a digital-first approach, and building long-lasting partnerships with creators and tastemakers to help build brand awareness. Founder Katie Beal Brown will take us through this approach and how other brands can learn from Lone River’s experience.

    Katie Beal Brown

    FOUNDER

    LONE RIVER RANCH WATER

    Moderator
    Cale Weissman
  • 4:45 pm PST
    Networking Break
    Ambassador Ballroom Foyer

  • 5:00 pm PST
    Challenge Board

    Brands only. Join us in one of two breakout sessions where we will present some research, create a challenge board as well as have an open and candid discussion about the industry.

    Cale Weissman

    EDITOR-IN-CHIEF

    MODERN RETAIL

    Anna Hensel

    MANAGING EDITOR

    MODERN RETAIL

  • 5:30 pm PST
    Sandbox Presentation with InMarket
    Conference Porte

    Come listen to a few words from our partners.

    Tara Salcido

    VP OF SALES

    INMARKET

  • 5:45 pm PST
    VIP Welcome Reception
    Ambassador East Patio

    By invitation only.

  • 6:00 pm PST
    8-Minute Meetings
    Ambassador East Patio

    By invitation only The 8-minute business meetings connect VIP retail executives with innovative technology platforms and media companies. They are designed to help your team build valuable new relationships and ultimately, close business deals.

  • 6:35 pm PST
    Cocktail Reception
    The Oasis Courtyard

    Join us for a cocktail to wrap day one of the summit. Open to all.

  • 8:00 pm PST
    Dinner with Strangers

    Don’t have dinner plans? Please join fellow attendees at Pinzimini Restaurant. Modern Retail has made a reservation. Please note that costs are at your own discretion.

October 13, 2021

  • 7:45 am PST
    Morning Yoga
    Backyard on the grass area, upper level of Masters Plaza

  • 9:00 am PST
    Breakfast & Registration Re-Opens
    Ambassador East Patio

  • 9:30 am PST
    Town Hall
    Conference Porte

    Let’s elaborate on the challenge board from yesterday and dig deeper into the challenges.

    Anna Hensel

    MANAGING EDITOR

    MODERN RETAIL

    Cale Weissman

    EDITOR-IN-CHIEF

    MODERN RETAIL

  • 10:00 am PST
    Coffee & Networking Break
    Ambassador Ballroom Foyer

  • 10:15 am PST
    Welcome Back
    Ambassador Ballroom 1-3

    Cale Weissman

    EDITOR-IN-CHIEF

    MODERN RETAIL

  • 10:20 am PST
    What Mars Has Learned from its Shopper & Retail Lab
    Ambassador Ballroom 1-3

    In this session we will hear about Mars' newly designed analytics program – Mars’ Shopper and Retail Lab – that quantifies growth opportunities that mutually benefit Mars and Retailers. This comes to life via Mars’ proprietary shelf intelligence tool “Perfect Store Analytics,” which enables Mars and Retailers to better understand shopper behavior and to find ways to drive conversion at the (real and online) shelf. AiCi Li will speak to the innovation and science behind this approach – what drives in-store purchasing activity; how she converts data into best practices; and what actionable guidance they’re providing retailers to create the optimum shopper experience.

    AiCi Li

    DIRECTOR, SHOPPER & RETAIL LAB

    MARS, INC.

    Moderator
    Cale Weissman
  • 10:45 am PST
    Sponsor Session with UNiDAYS
    Ambassador Ballroom 1-3

  • 11:00 am PST
    Nissan's Approach to E-commerce
    Ambassador Ballroom 1-3

    In this session, Nissan's vp of e-commerce Dan Mohnke will discuss the brand's approach to e-commerce, customer expectations as it relates to large online purchases and where the needle is moving regarding automobiles and e-commerce.

    Dan Mohnke

    VP, E-COMMERCE

    NISSAN

    Moderator
    Cale Weissman
  • 11:15 am PST
    How Smartly.io Powers Afterpay's Co-marketing and User Acquisition on Paid Social
    Ambassador Ballroom 1-3

    Martin Kilp

    GLOBAL MANAGER OF PAID SOCIAL

    AFTERPAY

    Rich Lawrence

    VP WEST

    SMARTLY.IO

  • 11:30 am PST
    Finding the Balance between DTC and Retail
    Ambassador Ballroom 1-3

    Finding the perfect DTC and retail split can be a delicate balance. In this session, Jolene Abbott, Ember’s svp of global marketing and e-commerce will address bringing the brand experience to life when you don't have your own retail, how displays serve as OOH mini billboards, meeting customers where they are, and more.

    Jolene Abbott

    SVP, HEAD OF GLOBAL MARKETING & E-COMMERCE

    EMBER

    Moderator
    Anna Hensel
  • 12:00 pm PST
    Lunch & 360 Workshop with Within
    Ambassador Ballroom 5

  • 12:45 pm PST
    Afternoon Break
    Ambassador Ballroom Foyer

  • 6:00 pm PST
    8-Minute Meetings
    Ambassador East Patio

    By invitation only The 8-minute business meetings connect VIP retail executives with innovative technology platforms and media companies. They are designed to help your team build valuable new relationships and ultimately, close business deals.

  • 6:35 pm PST
    Cocktail Reception
    Masters Plaza

    Join us for a cocktail to wrap day two of the summit. Open to all.

  • 8:00 pm PST
    Dinner with Friends

    Don’t have dinner plans? Please join fellow attendees at Pinzimini Restaurant. Modern Retail has made a reservation. Please note that costs are at your own discretion.

October 14, 2021

  • 8:30 am PST
    Breakfast
    Ambassador East Patio

  • 9:00 am PST
    Welcome Back
    Ambassador Ballroom 1-3

    Anna Hensel

    MANAGING EDITOR

    MODERN RETAIL

  • 9:05 am PST
    How Olipop is Taking a Fresh Approach to CPG
    Ambassador Ballroom 1-3

    Olipop’s dedication to convincing the masses that something can taste good and be healthy has helped the emerging soda brand become the fastest-growing refrigerated beverage in the U.S. In this session, you’ll hear from Olipop cofounder Ben Goodwin about how the brand invests in R&D, and how its science-driven approach has helped the company achieve national distribution. Olipop aims to solve traditional soda’s sugar problems while delivering something packed with healthy fiber and botanicals, while still maintaining the nostalgic flavors.

    Ben Goodwin

    CO-FOUNDER & CEO

    OLIPOP

    Moderator
    Anna Hensel
  • 9:35 am PST
    What's Next in Marketplaces: How The Fascination is Approaching Brand Curation
    Ambassador Ballroom 1-3

    Consumers are overwhelmed with choice and dealing with browser tab burnout. Brands are fighting to stand out and need new acquisition channels to scale. Enter The Fascination, a new DTC marketplace meets magazine for millennials and Gen Z. In this session you’ll hear from head of growth at The Fascination, Dan Ucko about playing matchmaker between brands and shoppers, and what it takes to get digitally savvy, conscious consumers to trust a new brand.

    Dan Ucko

    HEAD OF GROWTH

    THE FASCINATION

    Moderator
    Anna Hensel
  • 10:05 am PST
    How Made In was Primed for a Disruptive 2021
    Ambassador Ballroom 1-3

    In the last fiscal year alone, Made In has experienced rapid growth & expansion, priming the brand for a disruptive 2021. In the last year, the team sold more than half a million pieces of kitchenware, more than quadrupled the size of their business, and expanded their restaurant footprint outfitting over 1,500 total restaurants and more than a dozen Michelin star restaurants. In this session, CEO Chip Malt will discuss how they did it and what this means for Made In going forward.

    Chip Malt

    CO-FOUNDER & CEO

    MADE IN

    Moderator
    Cale Weissman
  • 10:30 am PST
    Key Takeaways & Closing Remarks

    We’ll wrap the summit by going over the key takeaways from the three days of content.

    Cale Weissman

    EDITOR-IN-CHIEF

    MODERN RETAIL

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Modern Retail events are always high-quality in terms of speakers, content and networking. We always try to attend as it helps our business to achieve new perspective in the marketplace.

Founder and CEO, Madison & White
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Great event with a ton of great content and valuable learnings to educate senior as well as junior members of retail organizations.

Director Marketing, Brand Strategic Partnerships, Sprint
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The Modern Retail Summit was the perfect way to network and also learn about new vendors in a personal way that you can't get through e-mail communication.

Retail Manager, Standard Hotels

Location

The Westin Mission Hills Golf Resort & Spa
71333 Dinah Shore Drive
Rancho Mirage, CA 92270

To book your stay at the Westin Mission Hills Golf Resort & Spa, please use this link https://book.passkey.com/event/50213360/owner/2564387/home to receive a special room rate of $199.00 per night, plus tax. If booking by phone call 1-877-253-0041, please reference the Modern Retail Summit, Group Code DI2228

Please note: The cut-off date for that room rate is September 27th or whenever the room block fills.

**Note: Location is the The Westin Mission Hills Golf Resort & Spa (NOT The Westin Mission Hills Resort)

Contact

Are you a brand executive interested in speaking? Contact Cayley Plotkin.


For sponsorship opportunities, submit your info here.


Are you a brand or retail marketing executive? You could be eligible for a complimentary VIP pass. See if you qualify.

Modern Retail and Westin Mission Hills will follow strict protocols to ensure the safety of everyone in attendance.

Here are a few things to expect, but for specific questions or accommodations, please contact us here.

– Attendees will be required to show proof of vaccination prior to the event
– Modern Retail will distribute masks that will be required to be worn indoors at all times
– Outdoor 8-Minute Meetings and meal functions when possible
– Social distancing during sessions and throughout the venue
– A cap on the number of registrants
– Sanitizing stations throughout the venue