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Walmart is using money services to build loyalty among lower-income and underbanked customers.
Apple has built a retail template other stores can borrow from: neat minimal stores with personalized service and experiences.
Retailers are deploying robots to make stores more productive, an essential part of their e-commerce and delivery efforts.
Office supplies companies are using physical locations as service hubs to grow revenue and loyalty from business customers.
Wayfair is launching a permanent retail store to help drive traffic to its e-commerce platform.
Starbucks is looking to customer insights and startups to help evolve its store strategy.
Blue Bottle and Mercedes-Benz Stadium in Atlanta are two of the most recent facilities to announce that they'll either be going completely cashless or are starting to test it out.
Kohl's is equipping more of its stores with enhanced ship-from-store capabilities, as it seeks one more way to one-up its competitors.
Advertisers, from DTCs scrapping for share in a crackling at-home beauty market to seasoned retailers leaning into the quarantined consumer’s e-commerce surge, what’s changing about your campaign KPIs? How are you using data to make choices and effectively budget across channels? What’s working, what’s broken and how will you fix it? Take this survey and get the full results plus a $5 Starbucks gift card.
First came wine boxes, now it's time for curated cocktail kits. As the virus waves continue, services argue consumers are prepared to play home mixologists beyond the pandemic. Which is to say: craft cocktail kit delivery is having a moment.
Read MoreAt the Modern Retail Virtual Forum, we’ll bring together senior retail marketers online to discuss the challenges they’re facing and the solutions they’re seeking in the era of smarter retail.
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