When Topshop announced last week that it was filing for bankruptcy in the U.S. and liquidating all U.S. stores, it should not have come as a surprise.
As Walmart and Amazon race to deliver online orders to customers in a one-day window, Target is reaping the profits of its store-centric same-day delivery strategy.
Dollar General is bringing more of its logistics capabilities in-house, seeking more control over its operations as it expands to the fresh and frozen food categories.
Stores aren't dead, but what they're being used for is changing.
Brands and retailers are turning to experience-based programs to build an army of brand advocates and organic influencers.
Retailers are deploying robots to make stores more productive, an essential part of their e-commerce and delivery efforts.
Apple has built a retail template other stores can borrow from: neat minimal stores with personalized service and experiences.
Office supplies companies are using physical locations as service hubs to grow revenue and loyalty from business customers.
Wayfair is launching a permanent retail store to help drive traffic to its e-commerce platform.
Starbucks is looking to customer insights and startups to help evolve its store strategy.
Blue Bottle and Mercedes-Benz Stadium in Atlanta are two of the most recent facilities to announce that they'll either be going completely cashless or are starting to test it out.
Kohl's is equipping more of its stores with enhanced ship-from-store capabilities, as it seeks one more way to one-up its competitors.
Seventy-three percent of shoppers now use multiple channels to research and shop before making a purchase. And 90 percent expect consistent interactions across all of those channels.
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