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Dollar General is bringing more of its logistics capabilities in-house, seeking more control over its operations as it expands to the fresh and frozen food categories.
When Topshop announced last week that it was filing for bankruptcy in the U.S. and liquidating all U.S. stores, it should not have come as a surprise.
Store fulfillment for online orders is something Target has been investing in heavily. Through a combination of ship-from-store, same day delivery powered by Shipt and in-store order pick-up and drive-up options, Target stores now fulfill 80% of online orders. As CEO Brian Cornell told investors during the company’s first-quarter results for 2019, it’s an operation that’s profitable for Target.
As Walmart and Amazon race to deliver online orders to customers in a one-day window, Target is reaping the profits of its store-centric same-day delivery strategy.
Stores aren't dead, but what they're being used for is changing.
Brands and retailers are turning to experience-based programs to build an army of brand advocates and organic influencers.
Point-of-sale loans are a customer acquisition opportunity for retailers.
Retailers are deploying robots to make stores more productive, an essential part of their e-commerce and delivery efforts.
Walmart is using money services to build loyalty among lower-income and underbanked customers.
Apple has built a retail template other stores can borrow from: neat minimal stores with personalized service and experiences.
Office supplies companies are using physical locations as service hubs to grow revenue and loyalty from business customers.
Wayfair is launching a permanent retail store to help drive traffic to its e-commerce platform.
Starbucks is looking to customer insights and startups to help evolve its store strategy.
Blue Bottle and Mercedes-Benz Stadium in Atlanta are two of the most recent facilities to announce that they'll either be going completely cashless or are starting to test it out.
Clumsy hyper-targeting hits consumers with the creep-factor. Hyper-personalization is different, incorporating factors like timing and frequency to create an ad experience that's actually welcome. Download the guide to learn more.
Multi-touch attribution has become the attribution method of choice for brands, especially direct-to-consumer ones, once they start advertising on more channels than just Facebook and Google. But switching to a multi-touch attribution model isn't as simple of a switch as transitioning from one software vendor to another. It is often a months-long project, that requires close communication between a brand's marketing and data science teams.
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