Startups

Often founded on values and ideals, retail startups must consider their own shortcomings

Brands are now taking public stands in light of the past week's protests. But many of these so-called values based companies are still predominately white and haven't figured out how to make lasting internal change. Conversations are now beginning to happen, but some founders may be saying one thing and unconsciously doing another.

Latest Stories

  • JUN 05, 2020

    The most important thing DTC startups can do is build diverse companies

    DTC startups have responded to events of the past week in a couple of ways. The first is by affirming their support for Black Lives Matter on social media, and pledging to fight against systemic injustice. Some brands followed that with pledges to donate to organizations like the NAACP Legal Defense and Educational Fund and the National Movement for Black Lives Matter. Now, the focus needs to shift to building diverse companies.

  • JUN 04, 2020

    Stitch Fix considered moving stylist jobs away from California for over a year, according to leaked audio

    Stitch Fix’s decision to lay off the majority of its California-based stylists is something that the company has been discussing for over a year, the company told impacted stylists on Monday. In a recording obtained by Modern Retail, the company explained its reasoning behind the layoffs. Stylists spoke about the ordeal and the lack of transparency.

  • MAY 29, 2020

    How Ugly Drinks approaches sales and growth — both online and off

    Running different channels requires skills and discipline. Brand consistency is key, especially when many channels are involved internationally and across different touch points. Ask “what are the reasons to come to the site and why is the experience special?” said Ugly Drinks CEO Hugh Thomas.

  • MAY 29, 2020

    The coming months will make or break the DTC boom

    Over the past two months, digitally native startups have been some of the biggest beneficiaries of store closures. Part of this growth was due to the fact that shoppers had fewer options. Now, shoppers have more options as stores open back up in more states. The coming months will prove just how much of the growth direct-to-consumer brands experienced was a flash in the pan.

  • MAY 26, 2020

    How Brooklinen’s growth marketing strategy evolved during a global crisis

    Brooklinen's marketing team explains why customer feedback is valuable during a crisis. Checking with the audience helped them modifying tone and content, target offline customers and make them comfortable with e-commerce, and leverage existing social media resources to further build customer loyalty.

  • MAY 22, 2020

    Facebook Shops present both opportunity and questions to DTC brands

    Over the past year, Facebook hasn't been shy about its e-commerce ambitions. So, it didn't come entirely as a surprise on Tuesday when Facebook announced that it would be launching customizable online storefronts called  Facebook Shops, as part of its quest to get customers to think of Facebook and Instagram as their go-to places to discover new products. Shopify is largely considered to be the go-to e-commerce provider from direct-to-consumer brands, and as such, stands to benefits the most right now from Facebook's aggressive e-commerce push.

  • MAY 19, 2020

    With new revenue streams and marketing, Recess tries to become a national beverage brand

    CBD beverage brand Recess just launched a redesigned website, alongside some new revenue streams. The company now has subscriptions, a line of merchandise and a new ordering system for wholesale vendors. Its national expansion plans are starting to come into sharper focus.

  • MAY 18, 2020

    Pet food startups are capitalizing on the new shelter-in-place lifestyle

    People are sheltering in place and they're also adopting pets. As a result, pet food startups have seen a huge boom over the last few months. This tracks with other bigger players shutting their doors and seeing shipping delays. While things begin to normalize the question remains whether these new entrants will be able to keep momentum.

  • MAY 15, 2020

    ‘More efficient than before’: DTC startups are rethinking the role of the office

    Now that companies have roughly two months of working remotely under their belts, all CEOs are grappling with if, and when, they should call employees back to the office. Many CEOs are trying to figure out exactly what that will look like. For some, it may mean getting a smaller space. For others, scrapping offices altogether.

  • MAY 15, 2020

    How Iris Nova is managing reopening brick and mortar

    Over the last three month, consumer behaviors have shifted -- and the strategies behind retail expansion have changed dramatically. At this week’s Modern Retail +Talk, Iris Nova’s founder and CEO Zak Normandin explained why the pandemic is a test for DTC brands that are hoping to maintain a brick and mortar presence.

  • MAY 14, 2020

    Brands are pivoting to offering at-home office perks

    From fitness and wellness, to snacks and lunches, employers are coming to terms with transitioning on-premise benefits to their teams virtually. To offset potential churn -- and even potentially add new clients -- some B-to-B players in charge of stocking startups’ kitchens and providing corporate gym memberships, are expanding what they offer to meet clients where they are. Here are some of the business changes brands have recently made.

  • MAY 14, 2020

    After a coronavirus boost, subscription startups are focusing on retention

    Branch Basics normally signs up about 900 new customers a week. In March and April, that number sometimes jumped to 1,400. But Branch Basics isn't the only subscription startup that saw a bump in new subscribers over the past month or two. This uptick in new customers for subscription services correlates with stay-at-home orders being issued across the U.S.

  • JUL 09, 2020
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    Advertisers, from DTCs scrapping for share in a crackling at-home beauty market to seasoned retailers leaning into the quarantined consumer’s e-commerce surge, what’s changing about your campaign KPIs? How are you using data to make choices and effectively budget across channels? What’s working, what’s broken and how will you fix it? Take this survey and get the full results plus a $5 Starbucks gift card.

Modern Retail Virtual Forum
Aug 10–Aug 11, 2020

At the Modern Retail Virtual Forum, we’ll bring together senior retail marketers online to discuss the challenges they’re facing and the solutions they’re seeking in the era of smarter retail.

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