The retail wars continue on many fronts. While many companies are trying to capture more lower-income customers, the leading grocery and online retailers are also setting their sites on higher earners by offering more tailored and white glove services. For now, these experiments are small and isolated. But it's only the beginning.
Brooklinen announced a new marketplace called Spaces. It partnered with other DTC brands to sell adjacent but not competitive goods on the bedding company's website. It's indicative of a growing business trend where brands are banding together to try and maintain growth.
A new report says that Google's Search results are littered with counterfeit results. The company, however, doesn't crack down on the problem. For Google, it's a philosophical problem as it considers itself to be an index of the free and open web. But as it continues to expand its commerce offerings, the problem could get more prickly.
Dollar stores have been around forever, but discount is seeing stronger growth than most other retail segments. This is because of changing consumer patterns, along with big businesses realizing they can grow cheaply by targeting customers looking for good value.
Amazon's search ad marketshare is growing, and it means brands are more clearly seeing an opportunity to use the platform's offerings. Smaller brands particularly are re-strategizing their advertising programs to more prominently include Amazon. As a result, the search dynamics are shifting.
Amazon is making cheaper one-off items eligible for free one-day Prime shipping. It's clearly a way to entice more customers, but sellers and brands may feel the costs in the years to come.
Over the last week, there's been a bunch of movement in the online grocery space. Uber bought a grocery delivery service, and FreshDirect is reportedly considering selling itself. The overall space is in the midst of a big transition -- here's where all the players stand right now.
Retail credit card APR has been going up steadily over the last few years. Meanwhile, a bunch of new financing services have been taking the retail industry by storm. Is the store credit card model beginning to wane as it gets more and more predatory?
A midwestern Spice company has a very political message, and spend a lot to share it on Facebook. For the last three years, this has proven to be a good digital strategy -- so much so that its political advertising spending has been rivaling Trump's.
Uniqlo just announced a new promotion, giving away 100,000 free samples. The retailer's US business has been flagging, and this seems like a way to try to regenerate interest. This latest program seems to borrow from some DTC strategy.
Kroger has been trying to turn its business around, and one of its most anticipated programs is around media and marketing. It's been a while since the grocer first launched its new advertising offerings -- has it made a dent with brands?
Chatbots were all the rage a few years ago, but consumers never took to them. Now, DTC brands are using a mixture of AI and human-based chat technology to better handling customer service.
Google just announced new features to its Google Shopping program. The platform is trying encroach on the e-commerce terrain that both Amazon and Facebook have dominated. It illustrates that the next big shopping advertising battle will focus on product discovery.
California's new data privacy regulations are set to be enacted in the coming months. Some retailers are being caught flatfooted in the race to be compliant.
Plans about Amazon's new brick and mortar grocery stores have leaked. While the company has been tiptoeing into the space for a while, this development presents a new phase in Amazon's quest for retail dominance.
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